VoIP Review

AUGUST 8, 2024

8×8 has introduced AI-enhanced features to its contact center platform, aiming to improve customer experience and satisfaction. The enhanced features are part of 8×8’s integrated cloud contact center and unified communications offerings.

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Cohesive Global

JULY 10, 2024

Since the creation of the UCM series, Grandstream has always been advancing the technology and availability of the onsite IP PBX. This solution can be accessed, setup, and managed on the Grandstream Device Management System, our cloud-based device management and monitoring platform. We will cover all of this and more in this blog post.

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Cohesive Global

JANUARY 14, 2024

New Delhi, India and Altamonte Springs, Florida, USA – Epygi Technologies, a worldwide provider of Integrated Communications Solutions, is excited to announce that they will be showcased by Cohesive Technologies, at Convergence India 2024, the premier technology event in India. 5, Booth #D320.

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Sangoma

OCTOBER 21, 2024

In a significant shift in the Unified Communications (UC) landscape, NEC announced its decision to exit the UCaaS market, in addition to its earlier announcement to leave the on-prem market. Sangoma, the NEC Alternative We’re not just another name in the market–we’re a stalwart in the communications platform industry.

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2600Hz Blog

DECEMBER 18, 2020

It was many business’s first step into cloud communications and the concept of unifying communications was a game changer.

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VoIP Insider

NOVEMBER 19, 2024

In the latest episode of SIP Chats , host Brian Hyrek sits down with Sharath Abraham, Senior Solutions Consultant at Jabra , to delve into the latest trends in collaboration technology, focusing on the Jabra PanaCast 50 and BYOD (Bring Your Own Device) solutions. appeared first on VoIP Insider.

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All West Telecommunications

JANUARY 10, 2025

Business internet and phone solutions have emerged as foundational elements for modern enterprises, transcending traditional communication methods to offer unprecedented connectivity and operational efficiency. This underscores the importance for enterprises of all sizes to invest in these technologies to remain competitive and efficient.

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Cohesive Global

MAY 5, 2024

The history of technology has shown us that the most impactful advancements often result from the convergence of traditionally separate technologies into one solution. All three of these solutions converge traditionally separate technologies into one platform.

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VoIP Info

JANUARY 5, 2023

As you gear up for the next year, let’s explore how business communications have changed in the last 10 years. Plus, we’ll take a look at the technologies you need to embrace to confront these changes and improve communication. So it’s clear that the cloud is changing how people and organizations communicate.

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VoIP Networks

SEPTEMBER 3, 2024

For large organizations that use Mitel MiVoice Business (MiVB) or MX-ONE licenses, Cloud9 Infrastructure is the leading platform to help those organizations realize all those benefits. Cloud9 Infrastructure offers an enterprise cloud solution designed for any organization that requires the highest level of security, reliability, and uptime.

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VoIP Info

DECEMBER 6, 2022

Organizations need to pay attention to the technology that supports remote and hybrid working arrangements.Luckily, cloud-based communications technologies are becoming popular as network speeds accelerate globally. Your team members don’t have to juggle too many platforms for messaging, video meetings, and online collaboration.

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VoIP Networks

JUNE 25, 2024

A hybrid system that uses Mitel equipment and the Cloud9 private managed cloud platform makes it easy to combine the many benefits of a cloud-based and an on-premises system. In fact, Mitel technology delivers the same superior user experience for both on-premises and cloud-based systems.

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VoIP Info

FEBRUARY 16, 2023

If you want to keep up with where things are headed and how you can use this technology for your own business advantage in the near future, read on! The current uses of VoIP technology VoIP is now used by a lot of people, and its many uses offer unique benefits over traditional phone systems.

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HCL Tech

NOVEMBER 1, 2024

TOUCHSTONE®: A platform-independent tool that can pull data for KPI calculations from multiple systems into its staging tables through ETL activity. Coupled with unified communications and collaborative technologies, it enhances collaboration for quicker resolution of issues.

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epsilontel

JANUARY 26, 2024

This year will see even more change and growth in this space as new insights and technology developments emerge. So, it is vital for service providers to stay up to speed with connectivity technology trends. On top of this, a growing number of on-premise cloud technologies will be explored.

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Aatrox Communications

JANUARY 15, 2025

Switching from traditional phone systems to IP phones isnt just about staying currentits about enjoying high-quality calls, ease of use, and saving up to 60% on communication costs. Businesses worldwide are embracing VoIP technology for audio and video calls, and with good reason. Local Numbers : Build trust with area-specific numbers.

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Review VoIP

MARCH 3, 2022

With technology changing the way people do business, it’s becoming more clear to executives and operating managers to have managed VoIP phone support services. Older technology from traditional phone lines has its limitations due to the inability to upgrade with new hardware and software. What Are PBX Phone Systems? What is UCaaS?

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VoIP MS

DECEMBER 20, 2023

This integration supports a smooth transition from traditional office phone systems to a unified communication platform, helping businesses move towards more modern and efficient solutions. with Microsoft Teams presents a powerful synergy, providing a seamless and enhanced communication experience. and Microsoft Teams.

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VoIP Review

DECEMBER 9, 2024

However, the future of toll-free phone numbers is a topic of much debate in the ever-evolving landscape of digital communications. Despite the rapid growth of internet-based communication methods such as email, social media platforms, and chatbots, toll-free numbers still hold a significant place in business communications.

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Review VoIP

MAY 10, 2022

Can you reimagine the communication system with VoIP for schools if you are running on legacy telephone systems and are having a hard time keeping up with today’s ever-changing communication technology? Remote communications are another robust benefit of VoIP phone systems for universities.

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CADY

APRIL 17, 2024

How to Modernize Your Healthcare Contact Center Healthcare communications technology is rapidly evolving, introducing powerful new capabilities that promise to improve patient satisfaction, streamline operations, and cut costs. Today’s contact centers help healthcare organizations address the following issues.

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Teligistics

OCTOBER 19, 2023

5 Benefits of Telecom and Total Expense Management Solutions for Small to Mid-Sized Businesses (SMBs) As technology continues to advance, managing telecom expenses and optimizing resources can be challenging, especially for small to mid-sized businesses (SMBs).

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NetWork Telecom

DECEMBER 18, 2024

How to Upgrade Communications Tech: In today’s fast-paced digital age, businesses must adapt to stay competitive. One crucial area to consider is your communications technology. By upgrading your communications tech, you can streamline operations, enhance efficiency, and elevate your business to new heights.

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VoIP Info

JANUARY 19, 2023

By connecting your VoIP numbers to a PBX solution, you can easily have a full-blown unified communication solution – all available from the cloud. Establishes A Local Presence These numbers let you leverage the power of VoIP technology and open up new avenues for growth for small businesses. How’s that for convenience!

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VoIP Networks

MARCH 20, 2024

Only one of those options is a Mitel Platinum Partner and Mitel Exclusive Partner with decades of experience with Mitel technology, offering white-glove service and support for both channel partners and their clients. That one option is Cloud9 Infrastructure. These offerings are not designed specifically for any purpose.

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VoIP Networks

NOVEMBER 11, 2024

When combined with Mitel technology, the possibilities are almost limitless. The technology can eliminate repetitive tasks, empowering agents to use their skills where those skills are needed most. Start small with a pilot group to see how AI will work in your environment before implementing the platform throughout the call center.

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Sangoma

JANUARY 12, 2024

We are thrilled to share the latest improvements to our Sangoma CX platform in its newly released version 7.4. appeared first on Sangoma Technologies. Focusing on customer service and reporting capabilities enhancements, these updates will make your contact center experience more efficient, intelligent, and data-driven.

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VoIP Networks

SEPTEMBER 3, 2024

Because our main goal is to create efficiencies and streamline operations for each department—not just provide a communications platform—it’s critical that we understand each organization’s workflow and operations. Those discussions cover three major areas. First, we learn about and analyze how the organization operates now.

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NetWork Telecom

AUGUST 29, 2024

UCaaS – Unifice Communications as a Service Telecom Jargon: UCaaS (Unified Communications as a Service) brings together various communication tools into one platform. UCaaS (Unified Communications as a Service) is like having a communication toolbox in the cloud.

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NetWork Telecom

APRIL 30, 2024

Existing PBX systems can be enhanced with SIP trunking to connect to the internet, while VoIP systems naturally complement SIP, creating a robust, unified communications platform. In essence, SIP transforms the way businesses communicate, offering a smarter, more adaptable, and feature-rich alternative to traditional telephony.

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NetWork Telecom

NOVEMBER 30, 2023

Explore their websites to gather information about the following: Services Features Pricing plans Customer reviews You should also read reviews and testimonials on independent review platforms, social media, or industry-specific websites. Pay attention to both positive and negative feedback to get a balanced perspective.

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NetWork Telecom

DECEMBER 6, 2023

Avaya Cloud Office Avaya Spaces Avaya IP Office Avaya Experience Platform Avaya IP Phones If you are looking for a local Avaya products supplier who can also provide you with 24/7/365 technical support, contact us. Avaya IP Office is a full-featured unified communications platform implemented and managed on your premises.

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