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We are Enhancing Banglalink’s Customer Experience with CEM Tool and Crowd Source Analytics

Total Telecom

Contributed Article This article was written by Huseyin Turker, CTIO of Banglalink ( VEON Group) In today’s competitive telecom industry, providing exceptional CX is a critical differentiator. Customer experience in telecom encompasses all interactions.

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UK govt looks to satellite to solve rural connectivity woes 

Total Telecom

These are locations that pose major deployment challenges for terrestrial infrastructure and are rarely populated enough to make such a rollout cost effective for mobile operators. Located seven miles off the mainland, the island has 141 residents but attracts 40,000 visitors annually.

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From AI integration to Urban Air Mobility: KT talks the future of 5G

Total Telecom

For instance, the deployment of 5G Small Cell technology ensures stable indoor signals, offering speeds of up to 1.4Gbps. Join them and the biggest names in global telecoms at the Awards Ceremony next week live in London. This solution is especially effective in complex environments where consistent connectivity is critical ​.

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HS2 project could boost rural broadband, new analysis reveals 

Total Telecom

As part of the railway deployment plan for HS2, mobile and broadband providers would be offered access to spare capacity in the 2,000km of fibre cabling and 80 telecoms masts being constructed alongside the railway, which will connect London and Birmingham.

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Kyivstar launches VoWiFi service to extend coverage

Developing Telecoms

Ukrainian telco Kyivstar announced on Wednesday its launching voice over Wi-Fi (VoWiFi) services for eligible subscribers, enabling them to make calls via Wi-Fi access points in locations with weak mobile signals.

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CMA questions Vodafone–Three merger after second probe

Total Telecom

Specifically, the investigation has raised three key issues: Potential price increases: The CMA suggests that tens of millions of mobile users could face higher bills or receive reduced services, such as smaller data allowances, as a result of the merger. Those most affected are likely to be customers already struggling with affordability.

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DoCoMo and D-Wave Elevate Telecom with Quantum Optimization

VoIP Review

NTT DoCoMo , a leading Japanese mobile network operator, has successfully tested a hybrid quantum-computing-based network optimization solution from D-Wave Quantum. This innovative approach promises to enhance the company’s network performance, reducing paging signal congestion by 15% at peak calling times.