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We are Enhancing Banglalink’s Customer Experience with CEM Tool and Crowd Source Analytics

Total Telecom

With rapid advancements in technology, strong market competition and increasing customer expectations, MNOs need robust Customer Experience Management and Crowd Source Analytics tools to meet customer demands effectively and quickly. Increase in Average Success Rate (ASR) of CX network complaint resolution by 75%.

Signal 278
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Nikesh Arora on Mad Money

Paloalto Networks

In a recent discussion with CNBC’s Jim Cramer on ‘Mad Money,’ Arora shared insights into our company’s quarterly results, our robust position in the cloud security market, and the innovative strides Palo Alto Networks is making across various sectors. Jim Cramer remarked how the year is off to a strong start.

Firewall 105
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CityFibre-Sky Partnership Stirs UK Broadband Market Dynamics

VoIP Review

The recent partnership between CityFibre and Sky has sparked varied reactions about its implications for the UK’s broadband market, especially for the incumbent, BT. Following the announcement, BT’s share price took a significant hit, dropping 8% and leading to a £1 billion loss in its market value. million premises.

Marketing 105
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Air Wireless Unveils Wireless DOCSIS, Revolutionizing Broadband Market

VoIP Review

Interestingly, Fixed Wireless Access ( FWA ) was the first to market with a similar concept, empowering wireless carriers to offer wireless broadband directly to their customers. The outcome could depend on the broader development of this new market segment over time, and it remains to be seen.

Marketing 105
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CMA questions Vodafone–Three merger after second probe

Total Telecom

News The regulator will come to a final decision on the merger in December this year The UK Competition and Markets Authority (CMA) has released its provisional findings on the proposed merger between Vodafone and Three, once again raising concerns that the deal could lead to higher prices and reduced service quality for millions of UK mobile customers. (..)

Retail 241
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Telefónica ousts CEO José María Álvarez-Pallete 

Total Telecom

News The new CEO is taking over the company during a major decline in its stock price, with Telefnicas market value falling by more than half under lvarez-Palletes leadership After a board meeting in which shareholders expressed the desire for new company leadership, Telefnicas board has accepted the resignation of CEO Jos Mara lvarez-Pallete.

Signal 230
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Zayo Achieves Record-breaking 1 Tb/s Transmission on Live North American Network with Infinera’s ICE7 Coherent Optical Solution

Total Telecom

Powered by Infineras innovative ICE7 optical engine, this trial signals a major industry milestone, demonstrating the power and ability of Infineras ICE7 and Zayos state-of-the-art network to rapidly and cost-effectively address the increasing capacity demands of AI, cybersecurity, and enterprise needs.