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How ITIL’s Ownership Transition Impacts the ITSM Market

GigaOM

As a result, the information technology service management (ITSM) market’s understanding of familiar ITIL solution certification organizations (SerView and Pink Elephant), which have been relied upon for decades, no longer exists in the same way. ITIL 2 added definitions related to service support and delivery.

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New Study Proposes Funding Reforms for ACP

Broadband Breakfast

The report comes as policymakers in Washington evaluate the future of broadband affordability, including the potential merging of the ACP into the Universal Service Fund, a long-standing federal program designed to promote universal access to telecommunications services, funded by fees on phone bills.

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DIDWW voice and SMS innovations on display at ITW Africa and WWC 2024

VoIP Review

Eager to showcase its latest advancements in VoIP and SMS technologies and to explore new market opportunities, DIDWW is gearing up for two major telecommunications events this September.

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Understanding VoIP Regulatory Compliance – An Overview for Carriers

VoIP Review

Universal Service Fund (USF) contributions – Dictates the contributions that carriers must make to the USF, which supports telecommunications services in underserved and rural areas. Carriers must implement stringent data handling, storage, and processing practices to secure and protect customer information.

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What is Total Expense Management (TEM)?

Teligistics

With unstable financial markets forcing businesses to cut costs, optimizing workflows is crucial to staying ahead and creating the space to innovate. In a recent interview , Darren Moquist, UnitedHealthcare CEO of Local Markets, tackles the question at the forefront of many employers’ minds, “How can I lower the cost of healthcare?”

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A Journey (To Testify) Worth the Effort

Rural Broadband Association

These provisions should help to target funds properly and avoid the failures of past broadband programs. If this happens, taking on more investment through BEAD may be the last thing on the minds of hundreds of broadband providers, who are frankly the best positioned and knowledgeable on serving these rural markets.

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Digital Infrastructure Investment 2024: 'All-in' on Open Access

Broadband Breakfast

In additional to major players entering the market, existing open access entities are thriving, as more cities and regions are committing to open access. The promise is greater innovation and competition, and easy entrance into the market for some. What, if anything, have states been doing to prioritize open access fiber?