CADY

APRIL 17, 2024

How to Modernize Your Healthcare Contact Center Healthcare communications technology is rapidly evolving, introducing powerful new capabilities that promise to improve patient satisfaction, streamline operations, and cut costs. Today’s contact centers help healthcare organizations address the following issues.

Healthcare 52

Healthcare Communication Video conferencing Phone 52

Review VoIP

APRIL 4, 2022

The healthcare industry as a whole is an industry where effective communications are used on a daily basis. VoIP-Enabled Integrations VoIP phone systems in hospitals allow users to integrate their current phone system with other back-end operations and communication platforms.

Hospitality 52

Hospitality Phone Video conferencing Landline 52

NetWork Telecom

SEPTEMBER 27, 2024

Unified Communications in a Business Setting: Unified Communications (UC) is a technology that integrates various communication channels, such as voice, video, messaging, and collaboration tools, into a single platform. This allows businesses to communicate more effectively and efficiently, regardless of location or device.

Unified Communications 52

Unified Communications Communication Video conferencing Phone 52

CADY

MAY 15, 2024

Automated Call and Appointment Scheduling Customers – or patients, in the healthcare world – can interact directly with the contact center to: Schedule or change appointments Reorder products Refill prescriptions Make website callback requests More customers than ever want self-help options and 24/7 support.

Communication 52

Communication Technology Marketing Voicemail 52