CADY

APRIL 17, 2024

How to Modernize Your Healthcare Contact Center Healthcare communications technology is rapidly evolving, introducing powerful new capabilities that promise to improve patient satisfaction, streamline operations, and cut costs. Today’s contact centers help healthcare organizations address the following issues.

Healthcare 52

Healthcare Communication Video conferencing Phone 52

Review VoIP

APRIL 4, 2022

The healthcare industry as a whole is an industry where effective communications are used on a daily basis. Therefore, beyond any shadow of a doubt, phone systems for health care professionals are paramount to taking care of patients and tasks that need to be completed inside and outside of the physical location of the hospital.

Hospitality 52

Hospitality Phone Video conferencing Landline 52

CADY

MAY 1, 2024

As companies contemplate transitioning from traditional on-premise phone systems to cloud-based alternatives, several myths often deter them from leveraging the full potential of such an upgrade. This comprehensive guide aims to dispel these misconceptions and shed light on the true capabilities of cloud phone systems.

Phone 52

Phone Migration Aerospace Voicemail 52

CADY

FEBRUARY 14, 2024

Market & Johnson Builds Across 9 States with TSI’s Support Market & Johnson Senior System Administrator Austin Derks leads an IT team responsible for keeping the company’s 350 employees connected to customers spanning nine states – and with TSI, he doesn’t need to worry about their phone system going down.

Marketing 52

Marketing Unified Communications Voicemail Construction 52

NetWork Telecom

SEPTEMBER 27, 2024

Key Components of UC Systems Voice: Includes traditional phone services, as well as VoIP (Voice over Internet Protocol) for making and receiving calls over the internet. For example, employees can access voicemail messages, emails, and chat conversations from a single platform, reducing the time spent switching between different applications.

Unified Communications 40

Unified Communications Communication Video conferencing Phone 40

NetWork Telecom

DECEMBER 3, 2024

Imagine you’re trying to juggle multiple communication tools: a traditional phone system, email, instant messaging, and video conferencing. It’s a cloud-based service that brings together all of the following features: Phone calls: You can make and receive calls directly from your computer or mobile device.

Unified Communications 40

Unified Communications Communication Video conferencing Phone 40

CADY

MAY 15, 2024

Automated Call and Appointment Scheduling Customers – or patients, in the healthcare world – can interact directly with the contact center to: Schedule or change appointments Reorder products Refill prescriptions Make website callback requests More customers than ever want self-help options and 24/7 support.

Communication 52

Communication Technology Marketing Voicemail 52