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Why Businesses Are Ditching Hardware for Virtual Phone Systems

VoIP Review

The introduction of the virtual phone system has resulted in a massive leap forward for business communications. For many years, the hardware telephony system, primarily the on-premise Private Branch Exchange (PBX), was the gold standard for handling phone calls.

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How To: Optimize Call Quality in Microsoft Teams Using VoIP Gateways

VoIP Insider

Use Direct Routing for PSTN Connectivity Direct routing allows Microsoft Teams to connect to a Public Switched Telephone Network (PSTN) using a VoIP gateway, providing seamless integration for external calls. This feature improves call routing efficiency and reduces latency, which contributes to better overall call quality.

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Telecom Jargon Demystified

NetWork Telecom

Whether you’re a small business owner trying to choose the right phone system or an IT professional tasked with managing your company’s network, understanding telecom jargon can be a daunting task. SIP (Session Initiation Protocol) is like a traffic cop for your phone calls and video chats. You’re not alone.