Remove External Calling Remove Hardware Remove Telephone
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Why Businesses Are Ditching Hardware for Virtual Phone Systems

VoIP Review

For many years, the hardware telephony system, primarily the on-premise Private Branch Exchange (PBX), was the gold standard for handling phone calls. These systems, while effective in the past, come with the disadvantages of significant hardware costs, complex setups, limited capabilities, and burdensome maintenance requirements.

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How To: Optimize Call Quality in Microsoft Teams Using VoIP Gateways

VoIP Insider

Use Direct Routing for PSTN Connectivity Direct routing allows Microsoft Teams to connect to a Public Switched Telephone Network (PSTN) using a VoIP gateway, providing seamless integration for external calls. This feature improves call routing efficiency and reduces latency, which contributes to better overall call quality.

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Telecom Jargon Demystified

NetWork Telecom

It knows who’s connected to the network, where to route calls, and how to handle features like call forwarding, voicemail, and conference calling. Key Benefits of a PBX: Internal communication: Employees can easily call each other without paying for external calls.