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How To: Optimize Call Quality in Microsoft Teams Using VoIP Gateways

VoIP Insider

Use Direct Routing for PSTN Connectivity Direct routing allows Microsoft Teams to connect to a Public Switched Telephone Network (PSTN) using a VoIP gateway, providing seamless integration for external calls. This feature improves call routing efficiency and reduces latency, which contributes to better overall call quality.

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Telecom Jargon Demystified

NetWork Telecom

Whether you’re a small business owner trying to choose the right phone system or an IT professional tasked with managing your company’s network, understanding telecom jargon can be a daunting task. SIP (Session Initiation Protocol) is like a traffic cop for your phone calls and video chats. You’re not alone.