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Why Businesses Are Ditching Hardware for Virtual Phone Systems

VoIP Review

For many years, the hardware telephony system, primarily the on-premise Private Branch Exchange (PBX), was the gold standard for handling phone calls. These systems, while effective in the past, come with the disadvantages of significant hardware costs, complex setups, limited capabilities, and burdensome maintenance requirements.

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What is the cost of VoIP for small business?

VoIP MS

Softphone A softphone is software you can download for your mobile phone, laptop, or tablet. When building your professional virtual phone system, you’ll learn that your business phone system must have a softphone to work – IP phones and other hardware are optional. There’s also the case of scalability.

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