Five9 vs Genesys: Compare Features, Pricing, User Experience
Get VoIP
MAY 19, 2023
Summary: Five9 and Genesys are both scalable cloud-based CCaaS platforms ideal for enterprises needing omnichannel agent-less and agent-led communications enhanced.
Sat.May 13, 2023 - Fri.May 19, 2023
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2600Hz: Honored with Two Additional Awards
2600Hz Blog
MAY 17, 2023
We are so thrilled to receive two additional awards this year. We are honored to be recognized by American Business Awards as Company of the Year in Telecommunications and by TMCnet as 2023 Unified Communications Product of the Year Award.
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Consumer awareness of eSIM – Analysis and future outlook
Mobilise
MAY 16, 2023
Introduction When eSIM was launched in the consumer market back in 2016, we expected it would revolutionise the telecoms industry. It enables a full digitalisation of the customer journey by eliminating the plastic SIM card and all the hassle it entails. eSIMs save consumers plenty of time and effort, are more secure, and provide greater […] The post Consumer awareness of eSIM – Analysis and future outlook appeared first on Mobilise Global.
Deutsche Telekom 5G Small Cells in Phone Boxes
Telecoms Infrastructure Blog
MAY 15, 2023
Vodafone and BT/EE in UK have been deploying small cells in phone boxes for years, now the German operator Deutsche Telekom is going the same way as it starts dismantling the last remaining 12,000 public telephones of the 160,000 that used to exist. The Museum for Communication in Frankfurt ( link ) has models of the German Phone Boxes. The following is an extract from DT's blog post , translated in English by Google Translate: The well-known "yellow telephone boxes" have not been there since 20
Five9 vs Talkdesk: Head to Head Showdown of CCaaS Solutions
Get VoIP
MAY 15, 2023
Summary: Talkdesk and Five9 are two popular contact center solutions with scalable workforce management, AI-powered conversational analytics, and proactive outbound.
Appointment of CEO and Board Advisor
MCXess
MAY 13, 2023
Appointment of CEO and Board Advisor MCXess and SpeakIntelligence With effect from January 2023, Ir. Gemma Post-Dijkstra has been appointed by the shareholders as CEO of MCXess and SpeakIntelligence and Ruud van der Aar as Board Advisor, to drive forward the newly devised strategy with a focus on advanced Call Routing solutions. Shareholder Ir. Gemma Post-Dijkstra benoemd als CEO Effective January 2023, Ir.
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