Sat.May 25, 2024 - Fri.May 31, 2024

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In-Telecom Announces the Acquisition of Lantana Communications, Expanding into The Heart of Texas

In-Telecom

SLIDELL, LA., May 28, 2024 — In-Telecom Consulting, LLC, a leading telecommunications and managed services company based in Slidell, LA, has acquired Lantana Communications, a Fort Worth, TX, telecommunications and managed services provider. The strategic acquisition enhanced In-Telecom’s capabilities by increasing its presence in the Texas market and adding a proven carrier services team to enhance In-Telecom’s current offerings.

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2024 Summer Olympic Predictions: Streamers and Telecom Providers

CompereMedia

With the 2024 Summer Olympics in Paris approaching quickly, streamers and providers are readying themselves for the festivities as viewers across the country are eager to follow Team USA. Here’s what we predict we’ll see in the marketing push surrounding the global event: Paid Social Push: Streamers’ paid social efforts will peak in July 2024 to promote Olympic coverage to a mass audience.

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PTC Member Profile: Steve Lewis, EkkoSense

PTC

Steve Lewis VP, U.S. Sales, North America EkkoSense Steve Lewis is VP of U.S. Sales, North America for EkkoSense. Based in Lincoln, Nebraska, Steve brings more than 20 years of experience in data center and IT channel sales to EkkoSense. A pioneer in data center efficiency solutions, Steve has a proven track record of success in the industry. What technology breakthrough would pave the way for the ICT industry ?

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Choosing Between Buying and Renting Your Business Phone System: Key Considerations and Tips

CADY

Deciding whether to buy or rent your phone system is a crucial choice. Your decision can have a lasting impact on your company's finances and operations. This comprehensive blog series will walk you through the critical factors to consider when choosing between buying and renting a phone system for your business. Understanding Your Options Let’s dive into the different choices available for obtaining a phone system for your business.

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The Benefits of Implementing a Captive Portal for CSPs

Intraway

Discover Intraway’s Captive Interactive Portal, a dynamic solution designed to revolutionize customer engagement and empower self-service capabilities. The post The Benefits of Implementing a Captive Portal for CSPs appeared first on Intraway Blog.

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Sustainability: ensuring mobile infrastructure continues to blossom

Real Wireless

At this time of year, it is hard not to be touched by nature. The weather has at last turned sunny and we have been treated, in the UK at least, to a fantastic show of blossom throughout April and May. Our impact on the natural world around us has very much been present in some of the projects worked on by the Real Wireless team recently, and the rising interest in the sustainability of wireless infrastructure.

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How to Efficiently Handle Omnichannel Communications

Bicom Systems Blog

Omnichannel solutions are becoming the norm for customer communications. A framework that opens and unifies varying modes of communication, omnichannel has taken the industry by storm. In fact, the number of companies investing in omnichannel solutions has grown from 20% to more than 80% since 2020 ( PwC ). With its varied features and benefits , like enhancing the customer experience, increasing productivity, and supporting operational efficiency, it is easy to see why omnichannel is so popular

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How a Captive Portal Transformed Payment Recovery

Intraway

As subscription-based services become more popular, maintaining a steady stream of revenue becomes increasingly important. However, what happens when a growing number of subscribers fail to pay their bills? This was the persistent challenge faced by one of our clients, whose revenue loss and operational inefficiencies were reaching critical levels. In a bid to turn.

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Shifting Towards Sustainable Mobile Infrastructure: A New Direction in Value Assessment

Real Wireless

The relationship between technology, business, and value is intricate and mutually influential. Technology has become a critical enabler and driver of growth in the business world. In the case of wireless technology, this may be via enabling operational efficiencies in existing or new business processes and/or providing the ability to deliver new services and experiences.

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Tech IP Expands – New Office in Liverpool’s Cotton Exchange Building

TechAdvance

Tech IP Expands – New Office in Liverpool A New Chapter of Growth and Innovation Exciting news is on the horizon for Tech-IP as we gear up to embark on a new chapter of growth and innovation. With great delight, we announce the upcoming addition of our newest office located in the heart of Liverpool City Centre, within the esteemed Grade 2 listed Cotton Exchange Building, owned by Bruntwood.

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Addressing 3 Major Contact Center Pain Points as a Provider

Bicom Systems Blog

Contact centers (CCs) serve as a dynamic bridge between businesses and their customers. First impressions, often shaped by using vendors’ technologies, are critical and can lead to loyalty or push customers away. Providing consistently good service is imperative. However, modern CCs and their users, like many businesses, still encounter obstacles that can significantly affect their performance.

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Navigating GPON Infrastructure Challenges with Intraway

Intraway

From monitoring network health to addressing bandwidth usage and fault localization, GPON infrastructure requires focused attention. Let's explore these challenges and how Intraway offers a solution. The post Navigating GPON Infrastructure Challenges with Intraway appeared first on Intraway Blog.

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Lifecycle Software unveils AI features and OpenAPIs on NEXUS®

Lifecycle

AI-powered Next Best Offer and CRM insights drive value, operational efficiency and customer experience.

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OMA SpecWorks Announces LwM2M Test Event to Enable M2M and IoT Use Cases

OMA

OMA SpecWorks ( openmobilealliance.org ) is proud to announce the LwM2M Specification Validation Event (SVE #41) in Raleigh, North Carolina to be held June 10-13th, 2024. Member organization, Itron , will host this specification validation event at their Raleigh office. OMA SpecWorks will welcome both members and non-members to validate and verify (client and server) the LwM2M Open Protocol where we connect systems, equipment, and operations to enable M2M and IoT use cases across key verticals.

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5 Reasons to Choose a Comms Vendor with In-House Support

Bicom Systems Blog

Solid support is vital to successfully selling a communications solution. So you are looking for a communications vendor. Whether you are an entrepreneur looking to get started, an established communications provider seeking a better option to support your growth, or a different kind of solutions provider wanting to branch into communications, our biggest piece of advice to you is this: Find a vendor that will be your partner.

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Embrace Kea Open-Source DHCP with Intraway

Intraway

In an era defined by digital transformation, staying ahead of the curve is imperative. With Intraway and Kea, the future of network provisioning is not just within reach – it's here, waiting to revolutionize your network infrastructure. The post Embrace Kea Open-Source DHCP with Intraway appeared first on Intraway Blog.

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AWS announces new Wavelength Zones in Morocco and Senegal

AWS Telecommunications

Today, AWS and Orange Middle East & Africa announced plans to bring AWS Wavelength to Morocco and Senegal later this year. In addition to the first AWS Wavelength Zones in Africa, this announcement will mark the first Wavelength Zones in countries without an existing AWS Region or AWS Local Zone. This will enable AWS customers to support use cases across regulated industries that require data to remain local, such as telecom, finance, public sector, and healthcare, as well as industries that

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Different Types of Cell Phone Towers

Tridon

In today’s interconnected world, cell phone towers are crucial for maintaining seamless communication. They support the networks that allow you to make calls, send messages, and access the internet. Understanding the different types of cell phone towers is essential for appreciating their role in your daily life. Explore the various types of cell phone towers, their features, applications, and benefits.

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The Non-Negotiable Importance of Training in UCaaS & CCaaS

Bicom Systems Blog

We all know how important job satisfaction is. It primarily comes from good infrastructure, but also from a general mastery of equipment, whether it’s hardware or software. And for UCaaS, as well as CCaaS, knowledge of its tools and features contributes greatly to personal satisfaction and business growth. Achieving this, one might assume, is usually tied to effective and meticulous training sessions.

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Streamlining Network Management with TR-069 ACS for GPON Networks

Intraway

Explore how Intraway's TR-069 ACS can streamline your operations and enhance service delivery in your GPON network The post Streamlining Network Management with TR-069 ACS for GPON Networks appeared first on Intraway Blog.

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5 Reasons Why UI is Important for Telecommunications Success

Bicom Systems Blog

Aesthetics in the telecommunications world play a surprisingly significant role. Visually appealing design can greatly influence users’ emotions while using telco software or applications. A detailed User Interface (UI) enables seamless and easy human-computer communication through various visual elements (colors, buttons, menus, texts). However, UI simply loses all meaning without the User Experience (UX), which is the way users perceive everything they see and interact with.

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Solving Hybrid Meeting Challenges with gloCOM Meeting

Bicom Systems Blog

The pandemic period revealed all the benefits of working from home. Several years later, those benefits are still evident. More and more companies are choosing a hybrid work model, where employees work partly remotely and partly from the office. Although this has its advantages, it also presents practical complexities in managing workforce dispersed across multiple locations.