Sat.Jun 08, 2024 - Fri.Jun 14, 2024

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Autonomous Service Operation in Action | TM Forum Catalyst | Incognito

incognito

Hopefully, you've had a chance to digest my previous blog on autonomous service operations, where I reviewed some of the key concepts and use cases related to this topic. Now, let's have a look at autonomous service operations in action through the TM Forum's popular catalyst series.

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TDS provides post-disaster consumer protection measures for customers in California

TDS Connect

As California residents continue to monitor storms and natural disasters, TDS Telecommunications LLC (TDS®) will abide by several post-disaster consumer… more. The post TDS provides post-disaster consumer protection measures for customers in California first appeared on TDS Connect.

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Save 10% on Select InfiniiVision and Infinium Oscilloscopes

Gap Wireless

Save 10% on Select InfiniiVision and Infinium Oscilloscopes from now until July 31, 2024. To see a full list of eligible products, contact us. Contact Us The post Save 10% on Select InfiniiVision and Infinium Oscilloscopes appeared first on NWS.

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How Space will Shape the Next Decade of Automotive Connectivity

Cubic Telecom

The ability to update a vehicle’s software and access cloud data is revolutionising the automotive industry. As software defined vehicles (SDV) redefine driving, ubiquitous vehicle connectivity has become a necessity, delivering access to those strong, reliable network connections that SDV architecture relies upon. As traditional auto manufacturers now compete with newer, software-led OEMs to harness valuable vehicle data in real-time, the quality of their network connectivity is what will ensu

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Business Calling Best Practices to Avoid Spam Labels

ACC Telecom

Since the passing of the TRACED Act in 2019, Congress provided the FCC (Federal Communications Commission) with new tools to combat illegal and unwarranted robocalls. The Telephone Robocall Abuse Criminal Enforcement and Deterrence Act uses caller ID authentication tools and framework, such as STIR/SHAKEN, to enable phone companies to verify that once a phone call is placed, the caller ID information transmitted matches the caller’s real phone number.

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A Pocket Guide to Omnichannel Contact Center Technology

Telecomic

Omnichannel contact center software and technology refers to the various hardware, systems, and tools that today’s call centers use to manage and optimize customer interactions. These technologies play a crucial role in ensuring that contact. Read more » The post A Pocket Guide to Omnichannel Contact Center Technology appeared first on Telecom, Inc.

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Migrating to Cloud9 Infrastructure: ‘A Phenomenal Experience’

VoIP Networks

Towner Communications Systems (TCS) of Jefferson City, Mo., has been a long-time Mitel dealer for decades, almost exclusively offering Mitel solutions to customers. When Mitel FLEX was released, the company embraced the new platform so successfully that it was named MiCloud FLEX Partner of the Year 2021. TCS knew Mitel FLEX, coupled with Mitel hardware, provided a seamless, robust, secure, scalable experience for clients.

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The Importance of Satellite Phones

Tridon

In today’s hyper-connected world, staying in touch is crucial. While cellular networks cover a significant portion of the globe, there are still vast areas where these networks fail. This is where satellite phones come into play. Explore what are satellite phones used for, who uses satellite phones, and how satellite phones work. Additionally, the significance of satellite phones in various industries, particularly in Western Canada, including Alberta, Edmonton, and Calgary.

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Capita transforms customer service with the AI-powered solutions of Amazon Connect

AWS Telecommunications

Across industries, from telecommunications providers to government agencies, delivering seamless and personalized experiences is paramount for building strong relationships with customers and citizens. Traditional contact center solutions often struggle to meet the unique needs of modern enterprises and public sector organizations, resulting in long wait times, impersonal interactions, and inefficient issue resolution.

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Take Advantage of Speech-to-Text, Simplified

VoIP Networks

Is voicemail dead? An increasing number of people wish it was. Many people won’t even check a voicemail that comes from an unknown number. Those who do are forced to sit through what may be a long message or wait until they’re in a quiet, uninterrupted space so they can listen. Information left by a client in a voicemail must be manually added to their records, which further slows the process and introduces the possibility of errors or incorrect information.

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eSIM for Banking and Finance – Theoretical Case Study

Mobilise

The banking and finance sectors increasingly rely on mobile technology to meet the demands of modern consumers. Neobanks, which operate with a digital-first approach and lack physical branches, face challenges in market differentiation and appealing to their target customers. And eSIM for banking is expected to become a crucial part of the customer experience. eSIM […] The post eSIM for Banking and Finance – Theoretical Case Study appeared first on Mobilise Global.

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Open Positions - Join Us!

Lifecycle

Lifecycle Software is growing! It’s an exciting time to join us.

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Roaming Optimization using Global Presence of AWS: SK Telecom Roaming Edge Cloud

AWS Telecommunications

Communication Service Providers (CSPs) are exploring public cloud hosting of network functions, driven by industry transformation. One promising use case is hosting a network function on AWS for outbound roaming subscribers, leveraging AWS’s global infrastructure and enabling enhanced user experience. This post details a reference architecture, including IP Exchange (IPX) connectivity options, allowing integration with existing roaming networks without changes.

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Resilience and security of digital infrastructure

Mark Goldberg

How should public and private sector stakeholders respond to threats to the resilience and security of digital infrastructure? That is the subject of a white paper released last month by Dr. Georg Serentschy, the former head of the Austrian telecom regulator and past chair of BEREC (Body of European Regulators for Electronic Communication). Recall that building resilience in telecommunications was the subject of a workshop a few weeks ago; Dr.

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Left Wing “Gotcha Journalism” Is Not OK Either

Telefrieden

A documentary filmmaker and self-described “advocacy journalist,” posing as a Catholic conservative, secretly recorded the private thoughts of Supreme Court Chief Justice Roberts and Associate Justice Alito, as well as the wife of Judge Alito at a private reception. See [link]. The off the record comments are quite striking: Judge Alito truly does not believe in the Constitutional, Originalist, and Jeffersonian principle that Church and State must be separate.

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Even the News Side of The Wall Street Journal Embraces Partisanship

Telefrieden

The Wall Street Journal claims to have bright line separation between its partisan editorial side and its straight shooting news operation. Don't buy it! In a biased hit job, the Journal wants every voter to believe its conclusion that President Biden's mental acuity has declined significantly. See Journal Hit Job Sinclair and Fox have repackaged the fake news account into a fake broadcast news account of its own.

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