May, 2024

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In-Telecom Announces the Acquisition of Lantana Communications, Expanding into The Heart of Texas

In-Telecom

SLIDELL, LA., May 28, 2024 — In-Telecom Consulting, LLC, a leading telecommunications and managed services company based in Slidell, LA, has acquired Lantana Communications, a Fort Worth, TX, telecommunications and managed services provider. The strategic acquisition enhanced In-Telecom’s capabilities by increasing its presence in the Texas market and adding a proven carrier services team to enhance In-Telecom’s current offerings.

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What’s on Tap for 5G at Dell?

Dell

It’s funny you should ask…

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2024 Summer Olympic Predictions: Streamers and Telecom Providers

CompereMedia

With the 2024 Summer Olympics in Paris approaching quickly, streamers and providers are readying themselves for the festivities as viewers across the country are eager to follow Team USA. Here’s what we predict we’ll see in the marketing push surrounding the global event: Paid Social Push: Streamers’ paid social efforts will peak in July 2024 to promote Olympic coverage to a mass audience.

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PTC Member Profile: Steve Lewis, EkkoSense

PTC

Steve Lewis VP, U.S. Sales, North America EkkoSense Steve Lewis is VP of U.S. Sales, North America for EkkoSense. Based in Lincoln, Nebraska, Steve brings more than 20 years of experience in data center and IT channel sales to EkkoSense. A pioneer in data center efficiency solutions, Steve has a proven track record of success in the industry. What technology breakthrough would pave the way for the ICT industry ?

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Choosing Between Buying and Renting Your Business Phone System: Key Considerations and Tips

CADY

Deciding whether to buy or rent your phone system is a crucial choice. Your decision can have a lasting impact on your company's finances and operations. This comprehensive blog series will walk you through the critical factors to consider when choosing between buying and renting a phone system for your business. Understanding Your Options Let’s dive into the different choices available for obtaining a phone system for your business.

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The Benefits of Implementing a Captive Portal for CSPs

Intraway

Discover Intraway’s Captive Interactive Portal, a dynamic solution designed to revolutionize customer engagement and empower self-service capabilities. The post The Benefits of Implementing a Captive Portal for CSPs appeared first on Intraway Blog.

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Lifecycle Software unveils AI features and OpenAPIs on NEXUS®

Lifecycle

AI-powered Next Best Offer and CRM insights drive value, operational efficiency and customer experience.

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Sustainability: ensuring mobile infrastructure continues to blossom

Real Wireless

At this time of year, it is hard not to be touched by nature. The weather has at last turned sunny and we have been treated, in the UK at least, to a fantastic show of blossom throughout April and May. Our impact on the natural world around us has very much been present in some of the projects worked on by the Real Wireless team recently, and the rising interest in the sustainability of wireless infrastructure.

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2025 Contact Center Trends: What You Need To Know

Get VoIP

Contact center platforms are embracing ethical AI, expanding their omnichannel presence, evolving the way they use automation, and improving the.

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BSS Telecom: 15 FAQ About BSS and OSS in Telecom

Mobilise

The telecoms industry heavily relies on efficient and robust systems to manage various business operations. Business Support Systems (BSS) and Operational Support Systems (OSS) are crucial IT systems that enable telecom companies to deliver seamless services. However, there’s a lot of confusion surrounding this topic. In this blog, we’ll define the purpose of BSS and […] The post BSS Telecom: 15 FAQ About BSS and OSS in Telecom appeared first on Mobilise Global.

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How a Captive Portal Transformed Payment Recovery

Intraway

As subscription-based services become more popular, maintaining a steady stream of revenue becomes increasingly important. However, what happens when a growing number of subscribers fail to pay their bills? This was the persistent challenge faced by one of our clients, whose revenue loss and operational inefficiencies were reaching critical levels. In a bid to turn.

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Addressing 3 Major Contact Center Pain Points as a Provider

Bicom Systems Blog

Contact centers (CCs) serve as a dynamic bridge between businesses and their customers. First impressions, often shaped by using vendors’ technologies, are critical and can lead to loyalty or push customers away. Providing consistently good service is imperative. However, modern CCs and their users, like many businesses, still encounter obstacles that can significantly affect their performance.

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Network Transformation Critical to Survival, Say Communications Service Providers

Dell

New research says improved customer experiences, stronger cybersecurity, enhanced competitive positioning and AI are top drivers for open networks.

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Shifting Towards Sustainable Mobile Infrastructure: A New Direction in Value Assessment

Real Wireless

The relationship between technology, business, and value is intricate and mutually influential. Technology has become a critical enabler and driver of growth in the business world. In the case of wireless technology, this may be via enabling operational efficiencies in existing or new business processes and/or providing the ability to deliver new services and experiences.

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Tech IP Expands – New Office in Liverpool’s Cotton Exchange Building

TechAdvance

Tech IP Expands – New Office in Liverpool A New Chapter of Growth and Innovation Exciting news is on the horizon for Tech-IP as we gear up to embark on a new chapter of growth and innovation. With great delight, we announce the upcoming addition of our newest office located in the heart of Liverpool City Centre, within the esteemed Grade 2 listed Cotton Exchange Building, owned by Bruntwood.

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Statement on the Permitting Amendment in the Farm Bill

US Telecom

Today, the House Agriculture Committee voted to pass the Farm Bill. The bill includes Dusty Johnson’s (R-SD) Facilitating Optimal and Rapid Expansion and Siting of Telecommunications (FOREST) Act as an amendment, requiring the U.S. Forest Service (USFS) to use previously approved permits that have already undergone necessary environmental and historical preservation reviews from the National Environmental Policy Act (NEPA) and National Historical Preservation Act (NHPA).

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Navigating GPON Infrastructure Challenges with Intraway

Intraway

From monitoring network health to addressing bandwidth usage and fault localization, GPON infrastructure requires focused attention. Let's explore these challenges and how Intraway offers a solution. The post Navigating GPON Infrastructure Challenges with Intraway appeared first on Intraway Blog.

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5 Reasons to Choose a Comms Vendor with In-House Support

Bicom Systems Blog

Solid support is vital to successfully selling a communications solution. So you are looking for a communications vendor. Whether you are an entrepreneur looking to get started, an established communications provider seeking a better option to support your growth, or a different kind of solutions provider wanting to branch into communications, our biggest piece of advice to you is this: Find a vendor that will be your partner.

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Why is Hold Music for Business as Powerful as a Social Network?

VoIP MS

What if “ hold music for business ” was finally considered at its full potential? Indeed, like social networks, it is a powerful lever for communication and marketing. At Phone Design , we believe in turning hold music for business into a fertile creative space, capable of transmitting emotions, anchoring brand identity, and conveying targeted messages as social media posts do.

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Lifecycle Software wins Best Visual Identity Gold Award

Lifecycle

We are thrilled to have been named Gold at the Transform Awards MEA for our distinctive brand identity created in collaboration with OMNI Creative Agency. Discover more!

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Getting Your Network Ready for VoIP: A Comprehensive Guide

CADY

Switching to a VoIP phone system can be a game-changer for your business. It not only unlocks new capabilities but also reduces costs, making it a wise investment for any organization. However, to ensure a seamless transition and maintain high-quality service, it's crucial to prepare your network thoroughly. In this article, we will guide you through the essential steps to get your network ready for VoIP.

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MSP EXPO, February 13-15, 2024 | Broward County Convention Center | Fort Lauderdale, Florida, US Booth #848

TELCO

Explore the future of managed services with Edgility by Telco Systems at MSP Expo 2024 (Feb 13-15, 2024, Fort Lauderdale). Unveil groundbreaking on-prem edge solutions, revolutionizing cloud deployment for scalable business and connectivity apps.

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Embrace Kea Open-Source DHCP with Intraway

Intraway

In an era defined by digital transformation, staying ahead of the curve is imperative. With Intraway and Kea, the future of network provisioning is not just within reach – it's here, waiting to revolutionize your network infrastructure. The post Embrace Kea Open-Source DHCP with Intraway appeared first on Intraway Blog.

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The Non-Negotiable Importance of Training in UCaaS & CCaaS

Bicom Systems Blog

We all know how important job satisfaction is. It primarily comes from good infrastructure, but also from a general mastery of equipment, whether it’s hardware or software. And for UCaaS, as well as CCaaS, knowledge of its tools and features contributes greatly to personal satisfaction and business growth. Achieving this, one might assume, is usually tied to effective and meticulous training sessions.

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Why is eSIM not popular? 6 key reasons

Mobilise

Connectivity is a necessity. And eSIM technology has emerged as a promising solution to both consumers and service providers, offering the potential to revolutionise how we stay connected. So why is eSIM not popular? Despite its numerous advantages, from seamless switching between networks to enhanced security features, eSIM adoption has been slower than anticipated.

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Telecom Investment Benefits the Military

GeoTel Blog

The United States military is deployed world worldwide, from dense metropolitan cities to sparsely populated and remote landscapes.

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Business Communication – Voicemail Solutions

TechAdvance

Streamlining Business Communication with Voicemail Solutions Efficient voicemail solutions for modern business communication. In today’s fast-paced business world, effective communication is crucial. Tech IP’ s advanced voicemail systems offer a comprehensive answer phone facility for internal office phones, ensuring seamless communication without relying on staff to take messages.

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States must designate providers, service areas under FCC reclassification of Internet delivered services as telecommunications utility.

EldoTelecom

A key task facing states following the Federal Communication Commission’s adoption of its Open Internet rulemaking April 25 classifying Internet protocol communications as a telecommunications utility under Title II of the Communications Act is designating service areas of providers for the purpose of determining the law’s universal service obligations and support mechanisms.

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Streamlining Network Management with TR-069 ACS for GPON Networks

Intraway

Explore how Intraway's TR-069 ACS can streamline your operations and enhance service delivery in your GPON network The post Streamlining Network Management with TR-069 ACS for GPON Networks appeared first on Intraway Blog.

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5 Reasons Why UI is Important for Telecommunications Success

Bicom Systems Blog

Aesthetics in the telecommunications world play a surprisingly significant role. Visually appealing design can greatly influence users’ emotions while using telco software or applications. A detailed User Interface (UI) enables seamless and easy human-computer communication through various visual elements (colors, buttons, menus, texts). However, UI simply loses all meaning without the User Experience (UX), which is the way users perceive everything they see and interact with.

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How connectivity is empowering digital vehicle services

Cubic Telecom

With reports of a sales slowdown for SDVs in recent months, the news that major automakers Audi, BMW, VW and Tier 1 supplier Continental are teaming up to manage the transition to SDVs comes as welcome relief to analysts concerned that the slump might be more than just a blip. While the move will be a costly endeavour as they try and shift consumer perceptions around SDVs, the aim is to recoup their investments thanks to $1.5 trillion in additional revenue that could be made from digital service

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7 Contact Center Automation Trends for Better Communications

CADY

How to harness the power of automation & AI in your contact center Contact center automation is the next frontier in business communications. Though automation isn’t a new concept, the advent of artificial intelligence, machine learning, and natural language processing serves as the catalyst for a radical shift in how companies deploy customer service and support call center agents – ultimately promising better business outcomes.

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What is a Technology Channel Partner?

MHO

In the rapidly evolving world of technology, maintaining competitive advantage often hinges on strategic partnerships and expanded market reach. This is where the concept of a technology channel partner becomes crucial. But what exactly does this term mean, and why is it significant for tech companies?

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Utility coop exec, industry association leader warns of middle mile infrastructure deficits

EldoTelecom

Normal 0 false false false EN-US X-NONE X-NONE As the United States is poised to begin subsidizing the capital cost of building last mile or distribution advanced telecommunications infrastructure targeting rural areas, it won’t be enough warns a utility cooperative executive and industry association leader. The reason according to Sachin Gupta is insufficient transmission infrastructure that connects end user premises to the Internet backbone, commonly known as middle mile since it connects the

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Unveiling the Future of Cybersecurity: Key Themes from RSA Conference 2024

Dell'oro

Analyst Mauricio's blog explores RSA Conference 2024's key themes: AI-Powered Security, Unified Architectures, and Zero Trust, offering insightful analysis. The post Unveiling the Future of Cybersecurity: Key Themes from RSA Conference 2024 appeared first on Dell'Oro Group.

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How to Efficiently Handle Omnichannel Communications

Bicom Systems Blog

Omnichannel solutions are becoming the norm for customer communications. A framework that opens and unifies varying modes of communication, omnichannel has taken the industry by storm. In fact, the number of companies investing in omnichannel solutions has grown from 20% to more than 80% since 2020 ( PwC ). With its varied features and benefits , like enhancing the customer experience, increasing productivity, and supporting operational efficiency, it is easy to see why omnichannel is so popular

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Delivering a One-two Punch to NEC’s Departure from the On-premises PBX Market

Sangoma

The Risks of Sticking with Unsupported On-Premises PBX Systems and Why Switching to Sangoma’s Switchvox is Essential Now You’ve found yourself in a tough spot – change is not just coming; it’s here. NEC has announced its departure from the on-premises PBX market , shifting its focus towards cloud-based solutions. So where does that leave you? Whether due to regulatory compliance, data security concerns, or simply the massive overhaul required, the cloud is not a one-size-fits-all solution.