May, 2023

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2023 BEAD Success Summit: Government and Industry Prepare for $42 Billion Program

Telecom Industry Association

Wrapping up Highly Informative BEAD Success Summit, TIA Receives High Marks from Attendees By David Stehlin, CEO, TIA I had the great privilege of kicking off TIA’s first annual… The post 2023 BEAD Success Summit: Government and Industry Prepare for $42 Billion Program appeared first on TIA Online.

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Global Connectivity with eSIM – Degoo Case Study

Mobilise

Based in Stockholm, Sweden, Degoo offers seamless and ultra-secure cloud storage solutions with AI-empowered interfaces. Launched in 2012, it’s now serving over 9 million users worldwide through their services. In 2019, Degoo acquired Instabridge, an app connecting millions of active users to free Wi-Fi hotspots around the world, allowing its users’ easy access to […] The post Global Connectivity with eSIM – Degoo Case Study appeared first on Mobilise Global.

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2600Hz: Honored with Two Additional Awards

2600Hz Blog

We are so thrilled to receive two additional awards this year. We are honored to be recognized by American Business Awards as Company of the Year in Telecommunications and by TMCnet as 2023 Unified Communications Product of the Year Award.

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Deutsche Telekom 5G Small Cells in Phone Boxes

Telecoms Infrastructure Blog

Vodafone and BT/EE in UK have been deploying small cells in phone boxes for years, now the German operator Deutsche Telekom is going the same way as it starts dismantling the last remaining 12,000 public telephones of the 160,000 that used to exist. The Museum for Communication in Frankfurt ( link ) has models of the German Phone Boxes. The following is an extract from DT's blog post , translated in English by Google Translate: The well-known "yellow telephone boxes" have not been there since 20

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Appointment of CEO and Board Advisor

MCXess

Appointment of CEO and Board Advisor MCXess and SpeakIntelligence With effect from January 2023, Ir. Gemma Post-Dijkstra has been appointed by the shareholders as CEO of MCXess and SpeakIntelligence and Ruud van der Aar as Board Advisor, to drive forward the newly devised strategy with a focus on advanced Call Routing solutions. Shareholder Ir. Gemma Post-Dijkstra benoemd als CEO Effective January 2023, Ir.

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Essential Skills to Become a Top Call Center Agent

Get VoIP

With over 100,000 U.S.-based customer service representative jobs currently listed on Indeed.com, call centers clearly provide extensive full-time remote work.

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Consumer awareness of eSIM – Analysis and future outlook

Mobilise

Introduction When eSIM was launched in the consumer market back in 2016, we expected it would revolutionise the telecoms industry. It enables a full digitalisation of the customer journey by eliminating the plastic SIM card and all the hassle it entails. eSIMs save consumers plenty of time and effort, are more secure, and provide greater […] The post Consumer awareness of eSIM – Analysis and future outlook appeared first on Mobilise Global.

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The importance of eSIM Security: Safeguarding Your Customers’ Data in a Digital World

Mobilise

In the last few years, eSIM has become a telco buzzword – widely discussed, marketed, and publicised. And the recent rumours of an eSIM-only iPhone 15 to be released in Europe have only brought the technology further into the spotlight. Consumers have a common concern: eSIM security. But what is eSIM? Embedded Subscriber Identity Module […] The post The importance of eSIM Security: Safeguarding Your Customers’ Data in a Digital World appeared first on Mobilise Global.

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RingCentral vs 8x8: Detailed Head-to-Head Comparison

Get VoIP

Looking to compare RingCentral vs 8x8? Our article places RingCentral and 8x8 head to head, outlining each provider's pricing, features, pros, and cons.

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Best Talkdesk Alternatives in 2024

Get VoIP

Talkdesk is a scalable cloud contact center known for its industry-specific solutions, proactive engagement features, and workforce management suite. While.

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We Compared the Best Mitel Alternatives — Here's Our Verdict

Get VoIP

Looking for Mitel alternatives? We've put together a comprehensive list of Mitel alternatives with pricing, pros & cons, UX, and feature comparison.

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Demystifying Financial KPIs in Telecom

Mobilise

In an increasingly challenging telecoms landscape, where financial performance seems to be a main concern, we see more and more news about certain KPIs. Not least where every second article on LinkedIn discusses the economic woes facing mobile operators (or at least in my feed!). What do all these KPI in telecom actually mean? Navigating […] The post Demystifying Financial KPIs in Telecom appeared first on Mobilise Global.

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Takeaways from the Call & Contact Center Expo

2600Hz Blog

Team 2600Hz had the privilege of participating in the Call & Contact Center Expo held in Las Vegas. This premier event serves as a comprehensive platform for companies, organizations, and professionals operating in the customer engagement, IT, and telecommunications sectors. With its broad scope, the expo offered invaluable insights into the latest tools, products, and solutions driving enhanced customer experiences and support.