February, 2023

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The Future of Customer Service in the Telecom Industry

Mobilise

Digital transformation has been reshaping the telecoms industry in the past decade. 5G, AI, and eSIMs, among others, enabled the launch of new digital value propositions to the telecoms market. And the way customer service in telecom industry is delivered has been no exception. Traditionally, telecom service providers (SPs) focused on selling the most fixed […] The post The Future of Customer Service in the Telecom Industry appeared first on Mobilise Global.

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MCXess acquires De Nummerspecialist’s customers

MCXess

The Takeover MCXess and De Nummerspecialist are pleased to announce that MCXess will offer continuity to De Nummerspecialist’s telephony customers. Wouter Wamelink's success Wouter Wamelink is the man behind a number of successful ventures. In particular, website design and development activities (under the name websitedesigner.nu ) are booming.

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MWC Barcelona: Expanding Reach into Global Markets

2600Hz Blog

Discover the hidden gem of telecom: KAZOO by 2600Hz. With MWC Barcelona this week, learn how KAZOO provides a great deal of flexibility to Service Providers, allowing them to offer a top-notch cloud communications. KAZOO helps Service Providers of all sizes and offers them a unique, best-in-class solution.

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WebRTC performance testing is complicated

VoIP Info

One of the things that boggle the mind is WebRTC performance testing. It stems from the fact that WebRTC has many moving parts AND that it incorporates different disciplines of computer science. Let’s see what we need to know about WebRTC performance testing. The moving parts in WebRTC Here is a slide I like using to begin an explanation of WebRTC: Source by BlogGeekMe To build a real production-ready WebRTC application, you need to have multiple server types in place as well as cater to differ

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Evolution of AT&T’s Flying COW (Cell on Wings)

Telecoms Infrastructure Blog

I first got introduced to COWs (Cell on Wheels) when AT&T talked about them back in 2014. Since then I have written about AT&T's Flying COWs (Cell on Wings as opposed to Wheels) and also the Flying COW - Helicopter. All of the Flying COWs were transmitting 4G/LTE. In an announcement last June, AT&T announced that their Flying COW was able to transmit 5G.

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Top IoT use cases need Automated Provisioning, Activation and Orchestration

Intraway

Here are three use cases from some of the most established IoT markets that demonstrate why automated orchestration is needed not only to deliver the current generation of multi-component IoT services, but the visible next generation of critical infrastructure services, like smart grids, too. The post Top IoT use cases need Automated Provisioning, Activation and Orchestration appeared first on Intraway Blog.

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Out With the Old, in With the New – We’ve Rebranded!

Mobilise

Have you noticed anything different about us? We decided it was time to freshen things up around here and give our website a major makeover. Our team have been hard at work behind the scenes, tweaking and refining every little detail to create a brand-new look and feel that we think you’re going to love. […] The post Out With the Old, in With the New – We’ve Rebranded!

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The Value of Digital-First Propositions in Telecoms

Mobilise

The telecoms industry is undergoing a significant transformation with the rise of digital-first propositions. In recent years, a new breed of digital-only operators has launched, and traditional telecom companies have worked to launch digital-first sub-brands. All are intended to be more aligned with the needs of today’s tech-savvy consumers. There is a growing body of […] The post The Value of Digital-First Propositions in Telecoms appeared first on Mobilise Global.

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How VoIP Can Improve Your Marketing Strategy

VoIP Info

A great marketing strategy is key to the success of any brand. But with new tools and technologies popping up every day, how will you know which are the best tools to invest in to grow your business? VoIP phone systems have been gaining popularity lately, with both corporates and small businesses turning to them for their communication purposes. The global market for VoIP services is expected to reach $102.5 Billion in 2026 up from $85.2 Billion in 2021.

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Mobile World Congress 2023: What to expect

Intraway

The Mobile World Congress is coming to Barcelona and you don't want to miss it. Check out our blog to make the most out of this event! The post Mobile World Congress 2023: What to expect appeared first on Intraway Blog.

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Embedded Connectivity – The Future of Digital Experiences

Mobilise

Brands today have one goal — to create meaningful experiences that matter to their customers. Done right, these experiences can build long-lasting relationships, lifetime value, and competitive advantage. Yet, success today requires a new set of tools and a new strategic approach. That’s where embedded connectivity comes in. A huge rise in connectivity during the […] The post Embedded Connectivity – The Future of Digital Experiences appeared first on Mobilise Global.

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VoIP Trends of 2023 You Need to Know Now

VoIP Info

It’s 2023, and the VoIP world looks a lot different than it did only seven years ago. With powerful new features like AI-based customer management and more efficient software, these trends keep VoIP services at the top of communication networks. If you want to keep up with where things are headed and how you can use this technology for your own business advantage in the near future, read on!

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Picking the Best VoIP Headset

VoIP Info

Want a hassle-free solution to quickly improve your call quality? A VoIP headset might be the answer. It offers many benefits over traditional deskphones, including noise cancellation, echo reduction and a bonus perk of keeping all your calls hands-free. With a vast variety of headsets available on the market today, you have options to match your individual needs, preferences and budget (no matter how small or large it may be).

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