January, 2023

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Connected Future – An Introduction to Embedded Connectivity

Mobilise

We are now in the era of full digitalisation driven by rapidly advancing technology. And embedded connectivity is undeniably here. The telco industry has been at the heart of this, progressing with many advancements. Including 5G, Artificial Intelligence (AI), Machine Learning (ML), the Internet of Things (IoT) and embedded SIMs (eSIMs). The latter has been […] The post Connected Future – An Introduction to Embedded Connectivity appeared first on Mobilise Global.

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6 Steps to Building a Call Center Incentive Program

VoIP Info

We all seek recognition for our hard work, but for call center agents, who often work in large teams, it’s hard to stand out and be recognized for their individual contributions. Instead, it is more common to be assessed based on the overall team performance, which isn’t always fair. Whether you’re a business owner or a call center team leader, a simple but effective way to resolve this issue is through a call center agent recognition program.

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Dutch Phone Numbers

MCXess

Countries in the spotlight The Netherlands In this edition of Countries in the spotlight: The Netherlands with Dutch Phone Numbers. In a world that is changing rapidly, economically, politically and socially, as well as due to the global Covid-19 pandemic, the Netherlands has proven to be a stable country. The Netherlands is one of the most open economies in the world and among the best countries in terms of technology and innovation.

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ISE 2023 Barcelona: What to Expect from ScreenBeam

Screen Beam

In this episode of Collaborative Tech Talk, host Michelle Dawn Mooney, speaks with ScreenBeam’s Jay Taylor, senior director of strategic alliances & technical marketing, and David Charbit, business development manager of EMEA, about what to anticipate from ScreenBeam at the upcoming ISE 2023 business conference slated for the end of January in Barcelona, Spain.

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Join Mobilise at MWC 2023 in Barcelona!

Mobilise

Mobilise will be showcasing our extensive expertise in digital telco solutions at MWC Barcelona 2023. Taking place from 27th February to 2nd March 2023, at Fira Gran Via in Barcelona, Spain. MWC Barcelona is the world’s leading event for the connectivity industry. And it will play host to many of the world’s mobile operators, device […] The post Join Mobilise at MWC 2023 in Barcelona!

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Counting Down to ISE23: Discover the Future of Meetings with ScreenBeam Technology

Screen Beam

As the world continues to adapt to a new normal, the importance of technology in facilitating seamless remote and in-person collaboration has never been more evident. At ISE23 starting January 31st in Barcelona, ScreenBeam will be showcasing the latest advancements in wireless display and conferencing technology and highlighting how our solutions work seamlessly with […] The post Counting Down to ISE23: Discover the Future of Meetings with ScreenBeam Technology appeared first on The Screen

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Benefits of Virtual Numbers for Small Businesses

VoIP Info

As a small business, it is frustrating to miss out on opportunities due to a tight budget, especially when those opportunities are digital. But there’s a bright side: getting a virtual phone number can help you impress your customers while enjoying cost-effective access to a global marketplace — no need to purchase costly equipment or stick to just one physical location.

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Spanish Phone Numbers

MCXess

Countries in the spotlight Spain In this edition of Countries in the spotlight: Spain with Spanish Phone Numbers. Spain is a significant economic power in Europe, with a $1.4 trillion GDP (which is globally right between Mexico and Australia) , 46 million residents and the fourth-largest economy in the Eurozone. Following the effects of a financial crisis that slowed growth in the country from 2008 to 2014, Spain obtaining access once again to affordable external financing from international mar

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Why IVR is Useful For Customer Service Hotlines

VoIP Info

We all know the annoyance of having to wait for a customer service representative to reach our call. Wait times can range from 30 minutes to a few hours. This can negatively impact someone’s schedule if they don’t have time to wait for a response. Doctor’s offices, tech companies, banks, and other important sources typically have long wait times. This can cause high levels of client satisfaction.

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How Business Communications Have Changed Over the Last 10 Years

VoIP Info

Business communications have evolved rapidly over the years. Business leaders, employees, and consumers are shifting away from traditional channels like email. Instead, they have been preferring more personable ways to contact one another. It’s crucial to recognize the new tools and trends to keep up with the changing times. Only then you’ll be able to maintain a thriving business and be better prepared for the future.