What is Call Routing? How it Works, Benefits, Best Practices
Get VoIP
OCTOBER 31, 2023
Call routing is an indispensable part of improving call center operations and customer experience. It expedites phone-based customer support by.
Get VoIP
OCTOBER 31, 2023
Call routing is an indispensable part of improving call center operations and customer experience. It expedites phone-based customer support by.
Mobilise
OCTOBER 31, 2023
In an ever-evolving world, the past few years have brought unprecedented challenges to the hotel industry. Forcing them to re-evaluate and adapt their operations. As travellers become more tech-savvy and demand personalised, frictionless experiences, hotels are now presented with a new opportunity to thrive in this changing landscape – eSIM for hotels.
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epsilontel
OCTOBER 26, 2023
Enterprises of all sizes are under pressure to maximise the value of their digital transformation initiatives while managing growing cybersecurity threats. It is a perfect storm of rapid operational change and new business risk. The challenge is to support growing cloud adoption and other transformation projects while evolving an enterprise’s security posture.
incognito
OCTOBER 24, 2023
As the telecom landscape continues to evolve, the boundaries between different types of networks blur. One of the most exciting developments in this arena is the convergence of wireline and wireless networks. But what does this mean for consumers, service providers, and the industry?
Intraway
OCTOBER 20, 2023
When selecting a cloud strategy, there are several crucial factors to keep in mind. Let's explore here the three primary cloud deployment models and the numerous benefits they offer. The post Exploring Cloud Computing Deployment Models appeared first on Intraway Blog.
All West Telecommunications
OCTOBER 19, 2023
“I feel the need, the need for speed.” The demand for faster internet is greater than ever before. As an internet service provider (ISP), we are here to provide you with the best services possible, which is why we offer multi-gig fiber internet plans to our customers*. In order to take advantage of multi-gig internet (5 Gig and 8 Gig), you will need to have compatible hardware to take advantage of the speeds.
Get VoIP
OCTOBER 30, 2023
Read on to learn more about how to port your VoIP number, what are the requirements, restrictions, and how long it takes to port a number.
Telecommunications Trends brings together the best content for telecommunication professionals from the widest variety of industry thought leaders.
Teligistics
OCTOBER 19, 2023
5 Benefits of Telecom and Total Expense Management Solutions for Small to Mid-Sized Businesses (SMBs) As technology continues to advance, managing telecom expenses and optimizing resources can be challenging, especially for small to mid-sized businesses (SMBs). Globally, SMBs make up about 90% of businesses , but large telecom companies often overlook these businesses despite their need for strategic telecom and total expense management solutions.
incognito
OCTOBER 18, 2023
As the world of cable technology rapidly transforms, operators are at a crossroads. The rising demands of the digital age are pushing for infrastructure overhauls, equipment replacements, and significant considerations around network reliability, scalability, and looming costs.
Double Radius
OCTOBER 18, 2023
CBRS has made LTE private networksmore accessible for enterprise, government, healthcare, utilities, industrial complexes, and other organizations in the United States.
Connect Me Voice
OCTOBER 12, 2023
Managed Service Providers (MSPs) are always looking for new opportunities to expand their monthly recurring revenue (MRR). Whether procuring incremental income streams by landing new clients in existing markets, expanding geographic reach, or adding products and services to their line cards, the options are limitless.
Get VoIP
OCTOBER 30, 2023
Summary: RingCentral and Dialpad both offer unified communications across voice, SMS, video calling, and team chat. Both provide scalable, tier-based pricing and.
Mobilise
OCTOBER 24, 2023
Travel has become an integral part of our lives, the demand for connectivity on the go has never been higher. As globetrotters, business travellers, and adventure seekers explore their getaways, staying connected to the internet isn’t merely a convenience – it’s a necessity. This is where eSIM technology emerges as a game-changer, offering a digital […] The post Travel eSIM infographic appeared first on Mobilise Global.
2600Hz Blog
OCTOBER 10, 2023
Unlock the Power of Data: Join Jeffrey Ma's Keynote at Kazoocon! Learn from the Blackjack Pro turned Tech Guru as he reveals data-driven strategies for success. Get your tickets now!
incognito
OCTOBER 16, 2023
Cable operators seeking 10G business services using PON are often faced with concerns over fiber plant exhaustion, back-office integration, optical service reach, and service assurance in production. However, commercial services offering advanced dedicated access for a variety of use cases, such as 10G bandwidth, low latency, Point-to-Point Ethernet Private Line, Cloud Connectivity, Video, IoT, and Content Network services are in demand, offer high margin, and provide low churn compared to resid
Telecoms Infrastructure Blog
OCTOBER 9, 2023
Last year, tech giants including Intel, Meta, Arm, Google Cloud, AMD, Qualcomm, TSMC and ASE formed the Chiplet consortium. A news article in Fierce Electronics said: Several giant tech companies have joined hands to promote an open standard for chip components called chiplets and how they are crammed together in system-on-chip (SoC) designs deemed critical to a variety of future handheld and high-performance computers that power AI applications and much more.
Connect Me Voice
OCTOBER 12, 2023
Running any small business can be a challenge. Between managing day-to-day activities and addressing quarterly tax and insurance responsibilities, it’s easy for small business (SMB) owners to get overwhelmed.
Get VoIP
OCTOBER 26, 2023
Vanity phone numbers spell out a word or a phrase and make your business memorable. Let's take a look at what exactly a vanity number is and if you should get one.
Mobilise
OCTOBER 17, 2023
eSIMs entered the consumer market in 2016. But only started getting the recognition it deserves when Apple launched its eSIM-only iPhone in September 2022. Now, eSIMs are entering, and slowly conquering, other industries such as travel. They’re a more affordable alternative to roaming. They’re also more convenient and secure than local SIM cards and public […] The post 30 most frequently asked questions about consumer eSIM appeared first on Mobilise Global.
Telecom Industry Association
OCTOBER 9, 2023
Fireside Chat @ INCOMPAS SHOW: Chip Pickering, CEO INCOMPA and Dave Stehlin, CEO TIA We are excited to share that our CEO, Dave Stehlin, recently engaged in a thought-provoking conversation… The post Risk and Reward: A Look at the Future of AI in Communications appeared first on TIA Online.
Aatrox Communications
OCTOBER 5, 2023
In the current digital business environment, effective communication is essential for organisational success. Traditional phone lines, once a staple in business communication, are increasingly replaced by more modern solutions like SIP Trunking. Here, we will examine the differences between SIP Trunking and traditional phone lines to help you make an informed decision.
Teligistics
OCTOBER 4, 2023
Empowering Businesses: The Role of Telecom Expense Management (TEM) in Managing Telecommunications and Reducing Costs Introduction Telecom Expense Management (TEM) enables companies to monitor, analyze, and control their telecom expenses efficiently. Teligistics, a leader in this domain, has been at the forefront of providing innovative TEM solutions, empowering businesses to reduce unnecessary costs and enhance their telecommunications infrastructure.
Connect Me Voice
OCTOBER 12, 2023
IT services providers go through a lot to support their clients properly. From handling late-night and early morning service calls and pushing out updates, to tailoring myriad solutions to meet the needs of each end-user – there is no shortage of responsibilities.
Get VoIP
OCTOBER 25, 2023
A business phone system is a VoIP-powered multi-line phone solution that provides unlimited calling, business texting, call recording, voicemail options,
Mobilise
OCTOBER 10, 2023
In an era where technology continuously reshapes our travel experiences, one trend is emerging as a game-changer for leisure and business travellers alike. The widespread adoption of travel eSIMs. Gone are the days of fumbling with physical SIM cards and hunting for local providers upon arrival in a foreign land. Today, travellers are reaching for […] The post Why should travel comparison sites consider Embedded Connectivity?
epsilontel
OCTOBER 2, 2023
The term Digital Transformation has become a familiar one to businesses over the last few years. And reasons why it’s been such a hot topic is because it promises to deliver innovation, efficiencies and enable adaptation. But if you are considering adopting a digital strategy approach to your business, one factor that enterprises often don’t consider enough as a starting point is asking themselves the question, “what are we trying to achieve?
Aatrox Communications
OCTOBER 4, 2023
Ready to say goodbye to business communications hurdles? Discover the cost-efficiency and business scalability of our 3CX phone system at Aatrox Communications. See the quality 3CX phone systems we have available for Australian companies and enhance your communications like never before! Unlock the potential of state-of-the-art communications by choosing our 3CX phone systems designed for Australian companies.
Teligistics
OCTOBER 2, 2023
How Telecom Bill Auditing Promotes Cost Savings Did you know that a staggering 90% of phone bills contain errors and mistakes? With numbers like that, it’s no wonder businesses are increasingly turning to external telecom auditors to help them reduce their billing costs. In 2023, no business can afford to leave extra money on the table — especially in something entirely preventable, like a phone billing error.
Connect Me Voice
OCTOBER 12, 2023
Managed Service Providers (MSPs) are always looking for new opportunities to expand their monthly recurring revenue (MRR). Whether procuring incremental income streams by landing new clients in existing markets, expanding geographic reach, or adding products and services to their line cards, the options are limitless.
Get VoIP
OCTOBER 25, 2023
Looking for Google Voice alternatives? We have put together the list of the best Google Voice alternatives, and compared their pricing, features, pros & cons.
Mobilise
OCTOBER 3, 2023
In an era marked by rapid technological advancements and a global shift towards increased connectivity, the travel industry stands on the brink of a transformative evolution. Largely driven by the emergence of eSIM for travel. A recent study conducted by Kaleido Intelligence has illuminated a promising path ahead for eSIM providers targeting the travel […] The post eSIM for Travel Survey 2023 appeared first on Mobilise Global.
Telefrieden
OCTOBER 19, 2023
Changes in the rates for Netflix and other video content show a major nudge (make that push) toward a cheaper advertiser-supported option. Just now, Netflix has raised its ad-free plans to $11.99-22.99 monthly, but kept its newly offered ad-supported plan at $6.99. [link]. Apparently, the company can accrue higher revenues and profits by combining monthly subscriber payments with advertising revenues.
OMA
OCTOBER 19, 2023
The Internet of Things (IoT) has revolutionized how we interact with devices and the world around us, and the utility industry is no exception. The ever-increasing use of smart meters, sensors, and other connected devices has led to the need for a standardized approach to managing these devices. That’s where the Lightweight Machine-to-Machine (LwM2M) protocol comes in.
Get VoIP
OCTOBER 16, 2023
Today's VoIP software provides an all-in-one interface for multiple communication channels including video conferencing, voice calling, SMS text messages, chat.
Get VoIP
OCTOBER 16, 2023
Toll-free numbers improve business recognition and make it appear more legitimate. Here, we're breaking down how you can get a toll-free number and the benefits of using one.
Get VoIP
OCTOBER 15, 2023
Choosing between RingCentral and Zoom One? Read our article to compare pricing, features, integrations, and more to find out which solution is better for you.
Get VoIP
OCTOBER 15, 2023
Discover the essentials of starting a call center for your business. Learn about key steps, from defining objectives and selecting the right technology to hiring and training staff.
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