MHO

FEBRUARY 20, 2024

In today's competitive business landscape, improving operational efficiency is not just a goal; it's a necessity for survival and success. Technology stands at the forefront of this drive, offering innovative solutions to streamline processes, reduce costs, and enhance customer satisfaction. But how can businesses effectively harness technology for operational efficiency?

Technology 52

Technology Hardware Network 52

Sangoma

FEBRUARY 20, 2024

Building on the new, powerful AI features introduced to Sangoma CX already in 2024, our cloud contact center solution now expands its automation capabilities and adds other significant enhancements with our 7.5 release. The new version is even more capable, empowering agents, supervisors, and administrators in their day-to-day operations. New Features in CX 7.5 AI Assist: Agents can now leverage the amazing powers of OpenAI for generating content effortlessly in Digital Channels.

Phone 52

Phone Technology WAN 52

VoIP MS

FEBRUARY 20, 2024

A VoIP Phone System is more than just an upgrade from traditional telephony; it’s a strategic asset offering businesses a versatile and efficient communication solution. In this blog post, we will detail how its real value lies in offering strategic advantages – benefits that extend far beyond cost savings. These benefits include bridging global teams’ communication gaps to enhance customer interactions and driving business growth through scalability.

Phone 52

Phone Communication Voicemail Internal calling 52