Exciting Updates for Your Contact Center with Sangoma CX 7.4
Sangoma
JANUARY 12, 2024
We are thrilled to share the latest improvements to our Sangoma CX platform in its newly released version 7.4. Focusing on customer service and reporting capabilities enhancements, these updates will make your contact center experience more efficient, intelligent, and data-driven. Let’s dive in! Omnichannel Social Channel Support – We have widened our omnichannel support to incorporate additional social messaging channels – WhatsApp and Telegram – so your customers can co
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