Wed.May 15, 2024

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How connectivity is empowering digital vehicle services

Cubic Telecom

With reports of a sales slowdown for SDVs in recent months, the news that major automakers Audi, BMW, VW and Tier 1 supplier Continental are teaming up to manage the transition to SDVs comes as welcome relief to analysts concerned that the slump might be more than just a blip. While the move will be a costly endeavour as they try and shift consumer perceptions around SDVs, the aim is to recoup their investments thanks to $1.5 trillion in additional revenue that could be made from digital service

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7 Contact Center Automation Trends for Better Communications

CADY

How to harness the power of automation & AI in your contact center Contact center automation is the next frontier in business communications. Though automation isn’t a new concept, the advent of artificial intelligence, machine learning, and natural language processing serves as the catalyst for a radical shift in how companies deploy customer service and support call center agents – ultimately promising better business outcomes.

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Big incumbent providers oppose public ownership of advanced telecom infrastructure, but happily accept government subsidies.

EldoTelecom

For years cable operators such as Comcast, Charter and Cox have fought hard against municipal broadband projects, always crying that it’s wrong for taxpayer dollars to compete against their private investments. But now, the competitive landscape is shifting. There’s a lot of taxpayer money available through government programs such as ARPA and most significantly through the Broadband Equity, Access and Deployment (BEAD) program.

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What is a Technology Channel Partner?

MHO

In the rapidly evolving world of technology, maintaining competitive advantage often hinges on strategic partnerships and expanded market reach. This is where the concept of a technology channel partner becomes crucial. But what exactly does this term mean, and why is it significant for tech companies?

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Strengthening Digital Solidarity Across the Globe

USTELECOM

The Administration’s proactive stance on international cybersecurity collaboration marks a pivotal turning point amidst heightened geopolitical tensions, cyber threats from foreign adversaries and strategic rivals. At a recent RSA Conference, U.S. Secretary of State Antony Blinken, alongside Ambassador-at-Large for Cyberspace and Digital Policy Nathaniel Fick, unveiled a comprehensive cybersecurity strategy that promises to fortify our digital defenses and enhance global cyber diplomacy.

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8 strategies to improve telecom app engagement rate

Mobilise

Maintaining user engagement and satisfaction through a mobile app is no small feat in the dynamic and competitive telecom industry. As the digital front face for many telecom companies, these apps serve as a crucial touchpoint influencing customer loyalty and operational efficiency. This blog explores 8 key strategies that telecom providers can implement to improve […] The post 8 strategies to improve telecom app engagement rate appeared first on Mobilise Global.

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I’m Not Buying the Plausible Deniability Gambit of AT&T Wireless

Telefrieden

AT&T Wireless has appealed the FCC’s $57 million fine for monetizing up to the minute subscriber location data that the company had no legal right to release, absent “opt in authorization from subscribers [link]. The company’s primary defense relies on the deliberate strategy of ignoring the actual uses of the data by third parties of the two location information aggregators with which it sold the data.

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