We are Enhancing Banglalink’s Customer Experience with CEM Tool and Crowd Source Analytics
Total Telecom
AUGUST 27, 2024
Contributed Article This article was written by Huseyin Turker, CTIO of Banglalink ( VEON Group) In today’s competitive telecom industry, providing exceptional CX is a critical differentiator. With rapid advancements in technology, strong market competition and increasing customer expectations, MNOs need robust Customer Experience Management and Crowd Source Analytics tools to meet customer demands effectively and quickly.
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