Wed.Apr 03, 2024

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TSI Profile: Kevin Haugen, Technology Advisor

CADY

TSI Technology Advisor Kevin Haugen takes great pride in helping his community, so it’s fitting that he returned to his familial roots to help Eau Claire’s businesses succeed with reliable communications. Kevin joined TSI in September 2021 and leverages more than 27 years of telecom experience to specialize in networking services, cloud phone systems, and on-premise phone systems.

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A Successful Partnership: From On-Premises to a Managed Private Cloud

VoIP Networks

BACKGROUND With eight branches in New Jersey and Pennsylvania and a not-for-profit mission, First Harvest Credit Union had to provide excellent, reliable service to its members as cost-effectively as possible. The credit union has a busy contact center in its main branch, as well as almost 200 employees with phones. The credit union has been a VOIP Networks client for nearly two decades, and VOIP Networks has continually supported the organization as it expanded and added advanced capabilities.