Thu.Jan 26, 2023

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6 Steps to Building a Call Center Incentive Program

VoIP Info

We all seek recognition for our hard work, but for call center agents, who often work in large teams, it’s hard to stand out and be recognized for their individual contributions. Instead, it is more common to be assessed based on the overall team performance, which isn’t always fair. Whether you’re a business owner or a call center team leader, a simple but effective way to resolve this issue is through a call center agent recognition program.

Media 52
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Dutch Phone Numbers

MCXess

Countries in the spotlight The Netherlands In this edition of Countries in the spotlight: The Netherlands with Dutch Phone Numbers. In a world that is changing rapidly, economically, politically and socially, as well as due to the global Covid-19 pandemic, the Netherlands has proven to be a stable country. The Netherlands is one of the most open economies in the world and among the best countries in terms of technology and innovation.

Phone 52
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ISE 2023 Barcelona: What to Expect from ScreenBeam

Screen Beam

In this episode of Collaborative Tech Talk, host Michelle Dawn Mooney, speaks with ScreenBeam’s Jay Taylor, senior director of strategic alliances & technical marketing, and David Charbit, business development manager of EMEA, about what to anticipate from ScreenBeam at the upcoming ISE 2023 business conference slated for the end of January in Barcelona, Spain.