Mobilise

DECEMBER 6, 2022

Digitalisation and digital transformation are sweeping across all industries, not just telecom. Big tech companies have set customer experience (CX) standards, such as Apple and Spotify. Now, competition is fiercer than ever, thanks to Over-The-Top (OTT) service providers and digital-native telcos. Thanks to evolving customer needs and higher CX standards, you’d assume the telecommunications industry […] The post Digitalisation in Telecom: 3 Steps to Become a Digital-First Telco appeared f

Telecoms 52

Telecoms Telecommunication 52

MCXess

DECEMBER 6, 2022

18xy and Directory Inquiry Services in the Netherlands What is going to change Forwarding services and Directory Inquiry Services in the Netherlands were allowed on both 0906 and 18xy numbers and all caller charges as available for all Dutch premium rate numbers. This is changing. Outline of the main changes: All types of call forwarding services are allowed only on 18xy numbers (i.e. a 0906 number may no longer be used for call forwarding services) Every caller must be answered personally Calle

Telephone 52

Telephone Platform Connectivity Phone 52

VoIP Info

DECEMBER 6, 2022

In 2022, 16% more employees wanted to work in a hybrid workplace than in 2021. Indeed, around 44% of millennials and 40% of Gen Z prefer to work remotely—much more than those who want to work in a hybrid workplace. Image via Owl Labs What does this mean? Organizations need to pay attention to the technology that supports remote and hybrid working arrangements.Luckily, cloud-based communications technologies are becoming popular as network speeds accelerate globally.

Unified Communications 52

Unified Communications Communication Platform Video conferencing 52