Telecomic
JUNE 11, 2024
Omnichannel contact center software and technology refers to the various hardware, systems, and tools that today’s call centers use to manage and optimize customer interactions. These technologies play a crucial role in ensuring that contact. Read more » The post A Pocket Guide to Omnichannel Contact Center Technology appeared first on Telecom, Inc.
VoIP Networks
JUNE 11, 2024
Towner Communications Systems (TCS) of Jefferson City, Mo., has been a long-time Mitel dealer for decades, almost exclusively offering Mitel solutions to customers. When Mitel FLEX was released, the company embraced the new platform so successfully that it was named MiCloud FLEX Partner of the Year 2021. TCS knew Mitel FLEX, coupled with Mitel hardware, provided a seamless, robust, secure, scalable experience for clients.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
All West Telecommunications
JUNE 11, 2024
All West Communications Brings Better Internet to 30,000 Homes Kamas, Utah | June 11, 2024 – All West Communications is proud to announce 30,000 homes on the Wasatch Front are now connected to 8 Gig fiber internet speeds as a result of their fiber optic expansion project. The expansion prioritized growth in areas where community-wide fiber connectivity was needed, including Farmington, Tooele, Herriman and the Ogden area.
VoIP Networks
JUNE 11, 2024
Is voicemail dead? An increasing number of people wish it was. Many people won’t even check a voicemail that comes from an unknown number. Those who do are forced to sit through what may be a long message or wait until they’re in a quiet, uninterrupted space so they can listen. Information left by a client in a voicemail must be manually added to their records, which further slows the process and introduces the possibility of errors or incorrect information.
Mobilise
JUNE 11, 2024
The banking and finance sectors increasingly rely on mobile technology to meet the demands of modern consumers. Neobanks, which operate with a digital-first approach and lack physical branches, face challenges in market differentiation and appealing to their target customers. And eSIM for banking is expected to become a crucial part of the customer experience. eSIM […] The post eSIM for Banking and Finance – Theoretical Case Study appeared first on Mobilise Global.
Mark Goldberg
JUNE 11, 2024
How should public and private sector stakeholders respond to threats to the resilience and security of digital infrastructure? That is the subject of a white paper released last month by Dr. Georg Serentschy, the former head of the Austrian telecom regulator and past chair of BEREC (Body of European Regulators for Electronic Communication). Recall that building resilience in telecommunications was the subject of a workshop a few weeks ago; Dr.
Telefrieden
JUNE 11, 2024
A documentary filmmaker and self-described “advocacy journalist,” posing as a Catholic conservative, secretly recorded the private thoughts of Supreme Court Chief Justice Roberts and Associate Justice Alito, as well as the wife of Judge Alito at a private reception. See [link]. The off the record comments are quite striking: Judge Alito truly does not believe in the Constitutional, Originalist, and Jeffersonian principle that Church and State must be separate.
Expert insights. Personalized for you.
52 
Let's personalize your content