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Why MCXess Became a Microsoft Gold Partner

MCXess

Telephony connectivity should not only be provided to PBX’s but any communication platform, such as collaboration, automation in general and all contact center platforms. With direct routing from MCXess, MS Teams becomes an excellent external communication tool as well.

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Capita transforms customer service with the AI-powered solutions of Amazon Connect

AWS Telecommunications

The authority benefited from direct routing of citizen inquiries, reduced caller wait times, prioritization for vulnerable residents, and a simplified experience. The potential of Amazon Connect has already been demonstrated through a successful pilot with the London Borough of Barnet.

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Cloud9 Infrastructure: All the Mitel MiVB Support You Need—or Want

VoIP Networks

Mitel and the MiVoice Business (MiVB) platform have long been industry leaders. But not everyone has the technical capability or bandwidth to support that Mitel technology.

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Epsilon CEO Statement 2024: Strengthening, Streamlining & Growing Our Business with Customers at the Core

epsilontel

Enhancing NaaS Platform Infiny The suite of services available via Epsilon’s Network-as-a-Service (NaaS) platform Infiny was expanded so that customers could conveniently review all services offered by Epsilon from a single intuitive portal.

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CXO 2023: Maximising Network Potential: What Value Are Internet Exchanges Bringing to the Enterprise Market?

epsilontel

Their ICT ecosystems are increasingly complex and they’re exploring new models for connecting their SaaS platforms or cloud-based applications efficiently and reliably. High Performance – Peering provides the most direct route between networks, which reduces the distance that the data travels.