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How To: Optimize Call Quality in Microsoft Teams Using VoIP Gateways

VoIP Insider

Use Direct Routing for PSTN Connectivity Direct routing allows Microsoft Teams to connect to a Public Switched Telephone Network (PSTN) using a VoIP gateway, providing seamless integration for external calls. The SBC acts as an interface between Teams and the VoIP gateway, ensuring secure and efficient call routing.

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Microsoft Teams Troubleshooting – Ultimate Guide

NetWork Telecom

Step 3 – Disable GPU hardware acceleration: In some cases, GPU acceleration can cause Teams to lag. Uncheck Disable GPU hardware acceleration. Update your headset, microphone, and sound card drivers through Device Manager in Windows or your manufacturers website. Restart Teams for the changes to take effect.

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