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How To: Optimize Call Quality in Microsoft Teams Using VoIP Gateways

VoIP Insider

Use Direct Routing for PSTN Connectivity Direct routing allows Microsoft Teams to connect to a Public Switched Telephone Network (PSTN) using a VoIP gateway, providing seamless integration for external calls. The SBC acts as an interface between Teams and the VoIP gateway, ensuring secure and efficient call routing.

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Why MCXess Became a Microsoft Gold Partner

MCXess

With direct routing from MCXess, MS Teams becomes an excellent external communication tool as well. Therefore it only makes sense that MCXess became a Microsoft Gold Partner. This partnership not only enables us to optimise our support but also take the next step in the solution architecture for our customers.

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Capita transforms customer service with the AI-powered solutions of Amazon Connect

AWS Telecommunications

The authority benefited from direct routing of citizen inquiries, reduced caller wait times, prioritization for vulnerable residents, and a simplified experience. The potential of Amazon Connect has already been demonstrated through a successful pilot with the London Borough of Barnet.

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Cloud9 Infrastructure: All the Mitel MiVB Support You Need—or Want

VoIP Networks

Going Beyond Mitel If clients require services that Mitel doesn’t offer, Cloud9 Infrastructure can add capabilities that complement the Mitel solution, including but not limited to: Enterprise-level texting eFaxing MS Teams integration with direct routing Why Cloud9 Infrastructure While Mitel focuses on enhancing the industry-best MiVB services, channel (..)

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Epsilon CEO Statement 2024: Strengthening, Streamlining & Growing Our Business with Customers at the Core

epsilontel

Additionally, Epsilon’s Global Access and Data services were enhanced, and multiple services launched such as Managed Customer Premises Equipment (CPE), Microsoft Azure Peering Service (MAPS) and Microsoft Teams Direct Routing to meet growing demands.

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CXO 2023: Maximising Network Potential: What Value Are Internet Exchanges Bringing to the Enterprise Market?

epsilontel

Network Resilience – IXs provide enterprises with the opportunity to re-route traffic in the event of a network interruption or failure, helping to maintain acceptable service levels. High Performance – Peering provides the most direct route between networks, which reduces the distance that the data travels.