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Telecom Jargon Demystified

NetWork Telecom

It’s the set of rules that devices follow to set up, manage, and tear down communication sessions over the Internet. Note: While SIP is a type of VoIP (Voice over Internet Protocol) , not all VoIP meets the standards of SIP. UCaaS (Unified Communications as a Service) is like having a communication toolbox in the cloud.

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6 Steps for Getting an Amazing VoIP Phone System for Your Business

NetWork Telecom

h) Backup and Redundancy: Check that the VoIP system has backup and redundancy options in case of internet outages or system failures to maintain continuity in communications. Call Analytics/Reporting: Access data and analytics about call volumes, durations, and other metrics for better decision-making and performance tracking.

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