AWS Telecommunications

JUNE 10, 2024

Recognizing the need for customer experience transformation, Capita , a leading provider of business process services, driven by data, technology and people, recently announced CapitaContact working in collaboration with Amazon Web Services (AWS) to leverage the power of Amazon Connect , an AI-powered contact center solution.

Connectivity 52

Connectivity Direct Routing Telecommunication Platform 52

MCXess

APRIL 10, 2022

Telephony connectivity should not only be provided to PBX’s but any communication platform, such as collaboration, automation in general and all contact center platforms. With direct routing from MCXess, MS Teams becomes an excellent external communication tool as well.

Direct Routing 52

Direct Routing Platform Communication Marketing 52

epsilontel

FEBRUARY 21, 2024

Enhancing NaaS Platform Infiny The suite of services available via Epsilon’s Network-as-a-Service (NaaS) platform Infiny was expanded so that customers could conveniently review all services offered by Epsilon from a single intuitive portal. This enables customers to gain seamless access into and out of Korea.

Telecommunication 52

Telecommunication Direct Routing WAN Platform 52

epsilontel

SEPTEMBER 18, 2023

As cloud adoption and digital strategies take off, more enterprises are looking to take control of their connectivity. Their ICT ecosystems are increasingly complex and they’re exploring new models for connecting their SaaS platforms or cloud-based applications efficiently and reliably.

Marketing 52

Marketing Internet Internet Network 52