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How To: Optimize Call Quality in Microsoft Teams Using VoIP Gateways

VoIP Insider

However, to ensure optimal call quality, especially in VoIP environments, you need more than just reliable internet connectivity. A VoIP gateway connects Microsoft Teams to your telephony network, converting calls between digital and analog signals. Looking to Learn More? Here’s Some More Resources!

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Capita transforms customer service with the AI-powered solutions of Amazon Connect

AWS Telecommunications

Recognizing the need for customer experience transformation, Capita , a leading provider of business process services, driven by data, technology and people, recently announced CapitaContact working in collaboration with Amazon Web Services (AWS) to leverage the power of Amazon Connect , an AI-powered contact center solution.

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Why MCXess Became a Microsoft Gold Partner

MCXess

Telephony connectivity should not only be provided to PBX’s but any communication platform, such as collaboration, automation in general and all contact center platforms. With direct routing from MCXess, MS Teams becomes an excellent external communication tool as well. See our Whitepaper for more details.

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Epsilon CEO Statement 2024: Strengthening, Streamlining & Growing Our Business with Customers at the Core

epsilontel

A comprehensive range of connectivity services were provided via Epsilon’s three PoPs in Korea, helping more customers to do business in one of the most digitally advanced countries in the world. This will further improve our geographic coverage, enabling us to deliver cost-effective and high bandwidth connectivity, promptly and on demand.

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CXO 2023: Maximising Network Potential: What Value Are Internet Exchanges Bringing to the Enterprise Market?

epsilontel

As cloud adoption and digital strategies take off, more enterprises are looking to take control of their connectivity. Their ICT ecosystems are increasingly complex and they’re exploring new models for connecting their SaaS platforms or cloud-based applications efficiently and reliably.