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World Communication Awards shine a light on AI Excellence

Total Telecom

Contributed Article by Marc Ann, Chair of Judges for the World Communication Awards This year, we counted 219 entries across 23 award categories in the World Communication Awards. The next generation of retail experience is becoming a reality! As expected, the newly introduced AI Excellence Award became a popular category.

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DIDWW Launches US Toll-Free SMS to Enhance Communication

VoIP Review

With the announcement of toll-free inbound SMS messaging availability in the USA, DIDWW aims to broaden its services and enhance user convenience for global business communications. Such capabilities can significantly streamline communication processes and boost customer engagement, especially in sectors like retail, travel, and logistics.

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Three clears up price hike messaging in line with new Ofcom policy

Total Telecom

News The mobile operator will now communicate pricing changes to customer in ‘pounds and pence’, rather than via esoteric inflation price indexes This week, Three UK has announced that it will simplify the way in which it communicates mid-contract price rises to its customers.

Retail 264
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5 Ways VoIP Phone Numbers Can Make Your Business More Flexible

VoIP Review

Traditional phone systems, once the backbone of business communications , are increasingly being replaced by more agile, cost-effective, and scalable solutions. One of the most immediate benefits of using VoIP phone services is the cost reduction associated with calling, especially for long-distance and international communications.

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South Korean telcos accused of collusion, may face fines of $4bn

Total Telecom

SK Telecom, KT, and LG Uplus are accused of sharing internal information with each other between 2015 and 2022, allegedly to align their sales incentives paid to mobile phone retailers. According to local media , if the FTC’s decision is finalised, the regulator intends to charge SKT between $1.05 billion and $1.63 billion, KT between $750.7

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Zegona and MasOrange partner to create Spain’s largest fibre network 

Total Telecom

News The deal follows Zegonas 5 billion purchase of Vodafone Spain last June Zegona Communications has announced that Vodafone Spain and MasOrange will form a new fibre network joint venture, dubbed FibreCo. Vodafone Spain will use FibreCo to deliver services to both retail and wholesale customers. million customers.

Network 278
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HORISEN Partners with Vodafone Germany for Groundbreaking Public Transportation Ticketing Concept

Total Telecom

Press Release Rorschach, Switzerland – September 2024 – HORISEN is proud to announce its collaboration with Vodafone Germany and DIMOCO Payments in supporting the first-ever public transportation ticketing concept via RCS (Rich Communication Services) and DCB (Direct Carrier Billing) in Germany.