VoIP Review

AUGUST 8, 2024

The enhanced features are part of 8×8’s integrated cloud contact center and unified communications offerings. However, the company faces challenges with delayed feature rollouts, potentially affecting its market reputation and competitive standing, as highlighted by GlobalData , a leading data and analytics firm.

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VoIP Info

JANUARY 5, 2023

Business communications have evolved rapidly over the years. As you gear up for the next year, let’s explore how business communications have changed in the last 10 years. Plus, we’ll take a look at the technologies you need to embrace to confront these changes and improve communication. billion in 2015. And for good reason.

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All West Telecommunications

JANUARY 10, 2025

The capability of seamless and efficient communication is indispensable. Business internet and phone solutions have emerged as foundational elements for modern enterprises, transcending traditional communication methods to offer unprecedented connectivity and operational efficiency. Overview of Key Advantages 1.

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Broadband Breakfast

MARCH 13, 2025

She began her career in telecommunications with the municipal broadband consulting firm Magellan Advisors as a project manager and director of business development, working with and supporting over 100 public agencies to develop broadband plans and launch community owned ISPS.

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Bicom Systems Blog

MAY 28, 2024

Omnichannel solutions are becoming the norm for customer communications. A framework that opens and unifies varying modes of communication, omnichannel has taken the industry by storm. Our focus for today is on those that work on the frontlines of omnichannel communication: contact center and customer service agents.

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Day Wireless Blog

AUGUST 30, 2024

In a move that signals a significant shift in the critical communications landscape, Day Wireless Systems, a veteran communications company in the North American market and largest Motorola dealer in the Western US, has announced its merger with HOFCON Technologies, a Netherlands-based telecom solutions provider.

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Connect Me Voice

OCTOBER 10, 2023

Virtually every company needs a centralized communications system. Most companies need outbound sales and marketing, customer service, surveys and feedback for improvement, and collections processes to sustain and grow a business.

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Connect Me Voice

OCTOBER 10, 2023

Virtually every company needs a centralized communications system. Most companies need outbound sales and marketing, customer service, surveys and feedback for improvement, and collections processes to sustain and grow a business.

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Communication Marketing Unified Communications 52

VoIP Networks

APRIL 19, 2024

Integrating advanced texting capabilities into your communications just got easier. This scalable, cloud-based solution can drive marketing, customer service, and customer engagement and loyalty in ways that email and automated phone calls can’t. Traditional text communications will continue to function without any change.)

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Sangoma

MAY 14, 2024

NEC has announced its departure from the on-premises PBX market , shifting its focus towards cloud-based solutions. Companies relying on NEC’s on-premises systems must navigate the complexities of a market in transition without falling behind or, worse, getting stranded. So where does that leave you? The end result?

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VoIP Review

DECEMBER 9, 2024

Toll-free numbers have been a staple of business communications for decades. However, the future of toll-free phone numbers is a topic of much debate in the ever-evolving landscape of digital communications. Toll-free numbers foster open lines of communication by encouraging customers to reach out without worrying about phone bills.

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2600Hz Blog

FEBRUARY 24, 2022

According to Fortune Business Insights , the global Unified Communications industry is expected to grow from $47.26 The growth drivers in this market are an increasing integration of innovative technologies to grow businesses, boosting growth in North America, and mergers and acquisitions to consolidate business.

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Cohesive Global

NOVEMBER 28, 2024

New Delhi, India – Cohesive Technologies, a leading provider of unified communication solutions, today announced its participation in IFSEC India 2024, the country’s premier technology event. Grandstream : A provider of unified communications solutions, helping businesses improve their communication efficiency.

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Cohesive Global

JANUARY 2, 2024

New Delhi, India – Cohesive Technologies, a leading provider of unified communication solutions, is excited to announce its participation in Convergence India 2024 featuring Guardian Telecom, a global leader in industrial communication solutions.

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Cohesive Global

MAY 5, 2024

In the business communications landscape, the three solutions that have had the biggest impact on the industry over the past decade are unified communications, Software-as-a-Service (SaaS), and smart devices. All three of these solutions converge traditionally separate technologies into one platform.

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VoIP Info

DECEMBER 6, 2022

Organizations need to pay attention to the technology that supports remote and hybrid working arrangements.Luckily, cloud-based communications technologies are becoming popular as network speeds accelerate globally. Furthermore, by 2028, the value of Unified Communications as a Service market is predicted to hit approximately $70 billion.

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CADY

APRIL 24, 2024

Poor Customer Experience: Customers expect modern features like Unified Communications and CRM integrations, which outdated systems often lack. Recognize when it's time to modernize your business communications. Your system lacks features like video, chat, app integration, and Unified Communications. A: It depends.

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VoIP Info

FEBRUARY 16, 2023

With powerful new features like AI-based customer management and more efficient software, these trends keep VoIP services at the top of communication networks. 9 VoIP Trends to Keep an Eye on in 2023 VoIP has become an important part of modern communication, and its use keeps growing every day. billion by 2026.

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2600Hz Blog

NOVEMBER 10, 2021

The future of cloud communications is becoming increasingly clear, and it looks set to be driven by CPaaS, or Communications Platform as a Service. In fact, many early adopters are being proven out, with the IDC predicting the CPaaS market to grow from $4.2 billion in 2019 to $17.7 billion in 2019 to $17.7

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HCL Tech

NOVEMBER 1, 2024

Demand-Supply-Inventory (DSI) Evaluator: A supply chain magnifying glass that reveals a client’s supply chain characteristics and unique market dynamics. Coupled with unified communications and collaborative technologies, it enhances collaboration for quicker resolution of issues.

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Bicom Systems Blog

MAY 28, 2024

Solid support is vital to successfully selling a communications solution. So you are looking for a communications vendor. Benefits to choosing a communications vendor with in-house support 1. Since we are talking about communications solutions, your vendor is probably going to be using their own product internally.

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Sangoma

NOVEMBER 18, 2024

The best known of these services are in the familiar market space of Unified Communications, notably a wide variety of voice and facsimile applications. Applications for POTS Lines What kinds of applications have used these analog telephone lines?

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Cohesive Global

MARCH 30, 2024

This blog was originally posted on Grandstream.com Posted by Brian Van Meter, Marketing Manager Grandstream Device Management System (GDMS) empowers installers with a cloud-based solution to easily manage all of their Grandstream unified communications and networking deployments before, during, and after the project.

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epsilontel

JANUARY 26, 2024

The network and connectivity market requires high adaptability to keep up with the continuous change cycles of enterprise IT demands. Here are some key connectivity developments that are expected to drive the market for the rest of 2024: AI Integration 2023 saw a huge uplift in conversations and deployments of AI.

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VoIP Networks

JANUARY 28, 2025

For many, reevaluating their communications systems cost, efficiency, capabilities, and emergency with an eye towards upgrading or replacement is part of the discussion. This is an excellent opportunity to discuss upgrades with educational clients and prospects considering revamping or replacing their current communications systems.

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VoIP Networks

APRIL 15, 2024

This scalable, cloud-based solution can drive marketing, customer service, and customer engagement and loyalty for your clients. The application is easy to install and will quickly become a key component of your clients’ communications. Individual and multiple messages can be scheduled and integrated with other communications.

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2600Hz Blog

JANUARY 14, 2021

It was a huge year for communication, technology, and the cloud, as businesses rapidly shifted to remote work. It was a big year for 2600Hz as we pivoted with the market and dedicated ourselves to doing everything we could to bring our partners more remote collaboration tools to help their customers stay connected.

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CADY

APRIL 17, 2024

How to Modernize Your Healthcare Contact Center Healthcare communications technology is rapidly evolving, introducing powerful new capabilities that promise to improve patient satisfaction, streamline operations, and cut costs. Today’s contact centers help healthcare organizations address the following issues.

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2600Hz Blog

FEBRUARY 9, 2022

We chat about how service providers can stand out in a crowded market and how to leverage social media in 2022 to grow your customer base.

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Connect Me Voice

OCTOBER 12, 2023

Whether procuring incremental income streams by landing new clients in existing markets, expanding geographic reach, or adding products and services to their line cards, the options are limitless. Managed Service Providers (MSPs) are always looking for new opportunities to expand their monthly recurring revenue (MRR).

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Connect Me Voice

OCTOBER 12, 2023

Whether procuring incremental income streams by landing new clients in existing markets, expanding geographic reach, or adding products and services to their line cards, the options are limitless. Managed Service Providers (MSPs) are always looking for new opportunities to expand their monthly recurring revenue (MRR).

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2600Hz Blog

MAY 28, 2020

Even in today’s world of market volatility, many organizations don’t have agility built in to their business model, which is what’s necessary to quickly shift priorities and change course when needed, and to do so successfully. How quickly could your business pivot its roadmap if your customers' needs changed all of a sudden?

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VoIP MS

FEBRUARY 24, 2025

VoIP service providers offer many of the same featuresor moreas traditional systems, and they can integrate right into the processes youre already using, including many of the softphones, hardware (like smartphones, handsets, headsets and dialpads), and communication apps youre already using. How much does VoIP cost? Is VoIP worth the cost?

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Sangoma

APRIL 2, 2024

The Reality of Switchvox On-Premises Switchvox On-Premises remains a robust, feature-rich Unified Communications (UC) solution designed to meet businesses’ diverse needs. Sangoma Technologies, known for its commitment to cloud and on-premises communication solutions, continues to invest in Switchvox On-Premises.

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