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Healthcare Contact Centers: Modernizing Your Solution

CADY

How to Modernize Your Healthcare Contact Center Healthcare communications technology is rapidly evolving, introducing powerful new capabilities that promise to improve patient satisfaction, streamline operations, and cut costs. Today’s contact centers help healthcare organizations address the following issues.

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Unified Communications in a Business Setting

NetWork Telecom

Unified Communications in a Business Setting: Unified Communications (UC) is a technology that integrates various communication channels, such as voice, video, messaging, and collaboration tools, into a single platform. What is Unified Communications? Contact Network Telecom Unified Communications in a Business 1.

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7 Contact Center Automation Trends for Better Communications

CADY

How to harness the power of automation & AI in your contact center Contact center automation is the next frontier in business communications. If it’s after-hours, it can send the customer to the agent’s voicemail and automatically notify the agent. Automation technology isn’t limited to chatbots.

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TSI Customer Spotlight: Market & Johnson

CADY

Established in 1948, Market & Johnson is one of the Midwest’s leading construction management and general contracting companies, boasting over 75 years of experience in municipal, commercial, education, healthcare, food processing, manufacturing and industrial construction.

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What is UCaaS? Explanation of Unified Communications as a Service

NetWork Telecom

In today’s fast-paced digital age, effective communication is the cornerstone of business success. Traditional communication methods are becoming increasingly outdated, giving way to innovative solutions like Unified Communications as a Service (UCaaS). What Is the Meaning of UCaaS (Unified Communications as a Service)?

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Phone Systems for Hospitals

Review VoIP

The healthcare industry as a whole is an industry where effective communications are used on a daily basis. Hospital phone systems need to handle the volume of calls they send and receive as well as in-house services, staff management, outsourced medical billing, communications with pharmacies, guest inquiries, and so much more.

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Debunking Cloud Phone System Myths: A Comprehensive Analysis

CADY

Communication technology plays a pivotal role in the success of any business. Major brands across various industries, such as finance, education, healthcare, aerospace, government, manufacturing, retail, and military, trust these services. Cady Business Technologies , for instance, offers both on-premise and cloud phone systems.

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