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Why Businesses Are Ditching Hardware for Virtual Phone Systems

VoIP Review

Traditional PBX vs. Virtual Phone System A PBX system essentially acts as a private telephone network , enabling businesses and organizations to manage their internal and external calls. Traditional phone systems are typically dependent on costly and complex on-premise hardware that acts as a central hub for managing calls.

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Telecom Jargon Demystified

NetWork Telecom

It knows who’s connected to the network, where to route calls, and how to handle features like call forwarding, voicemail, and conference calling. Key Benefits of a PBX: Internal communication: Employees can easily call each other without paying for external calls.