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Analyst/Senior Analyst

HCL Tech

To provide level 1 remote desktop support to resolve tickets /provide hardware / software / network problem diagnosis / resolution via telephone/email/chat within agreed SLA of ticket volume and time. To maintain high login Efficiency (Availability) for customers. Work on value adding activities such Knowledge base update & self-development.

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Microsoft Teams Troubleshooting – Ultimate Guide

NetWork Telecom

Step 3 – Try a different browser or the desktop app: If file uploads fail in the desktop app, try using Teams on the web or switching browsers. Contact Network Telecom What Our Customers Are Saying… “We use Network Telecom for all our desktop telephones- great products, knowledgeable employees and top notch service.

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